Advanced macOS & Linux Systems (Technology Support Specialist III)

California State University, Chico

$77K — $113K *
Chico, CA 95926In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in a related field.
  • Four years of technical support experience, focusing on macOS or Linux administration.
  • Ability to substitute additional experience for educational requirements on a year-for-year basis.
  • Proficient in advanced troubleshooting and configuration of macOS and Linux systems.
  • Related IT certifications preferred, including ITIL Foundations.

Responsibilities

  • Serve as the senior technical specialist for macOS and Linux support.
  • Provide high-level consultation and configuration for IT-managed systems.
  • Troubleshoot complex issues with endpoints in instructional and research environments.
  • Manage lifecycle for macOS and Linux systems to ensure optimal performance.
  • Ensure compliance with endpoint security standards while facilitating academic activities.

Benefits

  • Tuition fee waiver eligibility for employees.
  • Access to sick leave and vacation days.
  • Health insurance coverage.
  • Comprehensive benefits package as part of CSU, Chico's offerings.
Full Job Description
Advanced macOS & Linux Systems (Technology Support Specialist III)

Job no: 560777
Work type: Staff
Location: Chico
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Job/Department Summary:

Under general supervision and working independently, this position serves as the senior technical specialist within IT Support Services responsible for advanced macOS and Linux endpoint support across IT-managed desktops, laptops, instructional computing labs, research labs, and non-instructional lab environments.

This role provides high-level consultation, configuration, troubleshooting, and lifecycle management for macOS and Linux systems that support instructional delivery, research computing workflows, and specialized academic software environments.

The incumbent ensures that endpoint security standards and institutional policies are implemented in ways that enable rather than impede legitimate academic and research activities.

Required Education and Experience:

Equivalent to a bachelor's degree in a related field and four years of progressively responsible technical support experience, including advanced macOS or Linux administration. Additional qualifying experience may substitute for education on a year-for-year basis.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills:

  • Recent experience with Linux, Macs or other desktop management platforms
  • Experience providing support in an enterprise environment
  • Related IT certifications
  • ITIL Foundations certification

Time Base: Full-time

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm

CSU Classification Salary Range: $77,904 (Step 1) - $113,496 (Step 20) per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information:

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

Open Until Filled (Review of Applications will begin 09/15/26. Applications received after that date may be considered.)

Advertised: Aug 31 2026 Pacific Daylight Time
Applications close:

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