Master's degree, plus 3 years of relevant experience. Bachelor's degree in a specialized area or equivalent relevant experience is required; plus, a minimum of 5 years of relevant experience; or

Due to the nature of work performed within our facilities, U.S. citizenship is required.

Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine what’s possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation’s challenges, this is your opportunity. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between. Working in a highly collaborative and creative environment, you will provide technical support for internal, customer, and C-level executive meetings, ensuring reliable and professional audiovisual (AV) experiences. Responsibilities include performing regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to sustain uninterrupted operation of conference-room equipment. The candidate will proactively identify potential system issues, address client concerns, and recommend practical solutions, including the design and implementation of AV upgrades. They will test, troubleshoot, configure, and document AV solutions for effective end-user operation and ongoing support.

This role requires maintaining technical expertise across AV systems, including networks, hardware, software, codecs, audio/video switchers, control systems, and devices such as displays, microphones, and cameras. The candidate will remain current through continuing education and training and will collaborate with manufacturers, vendors, and colleagues in the design, planning, and implementation of AV systems. The individual will establish peer-to-peer mentoring relationships, facilitate team goal setting and problem solving, and demonstrate ownership through a solution-oriented approach to technical challenges. Success in this position requires the ability to establish and meet goals aligned with business objectives; adapt effectively to multiple demands, shifting priorities, ambiguity, and rapid change; and actively participate in continuous process-improvement efforts to strengthen process application within their domain of expertise.

Local travel between sites required daily/weekly ; travel to East Coast sites or other GDMS locations required as needed.What you’ll experience:

• Technologies that aren’t just top-notch, they’re often top-secret
• A team of bold thinkers committed to exploring what’s next
• Opportunities to gain new knowledge - as it’s discovered

What you bring to the team:

• A Bachelor’s degree in a specialized area; or equivalent plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience
• Demonstrated strong working knowledge of teleconferencing platforms such as Skype for Business, Teams, Zoom, etc.
• Specialization in audio digital signal processors, video over IP, programming, networks, video conferencing, web conferencing, matrix switchers and complex system
• Ability to provide technical expertise and guidance for AV hardware such as Barco, Crestron, Biamp, Extron, etc.
• Competence in processing control, routing, and audio video signal flow.
• Competence in reading system signal flow diagrams, floor plans, and configuration files to troubleshoot issues.
• Awareness of the latest trends, hardware, and features in AV equipment.
• Ability to read CAD/Floorplans& signal flow diagrams.
• Ability to lead test sessions to ensure AV is functioning properly ahead of important meetings.

What sets you apart:

• Creative thinking with the ability to multi-task
• Strong expertise in troubleshooting AV issues remotely and in-person
• Team player who thrives in collaborative environments and revels in team success
• Commitment to ongoing professional development
• Strong experience with technical writing IE: SOPs, technical proposals, etc.
• Identifies opportunities to apply AI for continuous improvement and innovatio
• Deep understanding of area of specialization; resolves a wide range of issues in creative ways
• Strong communication skills with ability communicate technical information clearly to non-technical individuals

Preferred candidates should also have these certifications/specialized knowledge areas:

• Avixa CTS (strongly preferred)
• Crestron
• Biamp
• Extron
• Microsoft Teams Room systems
• Barco Clickshare
• Dante Lvls 1,2, and/or 3