Full Job Description
JOB DESCRIPTION
Overview
Reporting to the Regional Chief Medical Officer, the APP Lead is responsible for training and day to day management of Nurse Practitioners (NPs), Physician Assistants (PAs), and RN's, ensuring effective collaboration, proper clinical management, documentation of visits, and high-quality patient care delivery to Grace at Home family members. This role involves team leadership, performance monitoring, overseeing an interdisciplinary team to meet organizational goals, improve member outcomes, and provide exceptional patient care. The assistant manager will also manage processes to ensure members, and their families, receive timely and effective navigation support, both telephonically and in the field. This position is accountable for ensuring Grace at Home is positioned to innovatively deliver on its promise. They should embody Care at Home's core values, including,Trusted, Empathetic, Committed, Humble, Creative and Community-Minded.
The APP Leads will have a strong knowledge base in providing care in the home, Value Based Care, HEDIS and Stars, documentation and coding, and medical practice principles. They will stay informed about advancements in healthcare practices and disseminate relevant knowledge.
Duties & Responsibilities
3Mentor clinical team members, providing clinical guidance, regular performance evaluations, constructive feedback, and supporting professional development. Administrative time accounts for 0.4 FTE of the APP Lead's time3Implement evidence-based practices and clinical protocols.3Monitor and evaluate patient care delivery to maintain high standards of quality and safety.3Ensure staff schedules optimize productivity, meeting patient care needs, maintaining high standards of care and safety in compliance with regulatory requirements.3Address and resolve patient or staff concerns promptly and professionally.3Coordinate orientation and continuing education for clinical staff, promoting opportunities for professional growth.3Serve as a liaison between clinical staff and administrative leadership.3Participate in interdisciplinary team meetings to enhance patient care coordination.3Ensure all staff adhere to regulatory standards, including HIPAA and OSHA requirements.3Maintain accurate documentation of clinical activities, training, and compliance records.
3Conduct patient visits in-person in the patients' homes and/or via telehealth maintaining a patient panel equivalent to 0.6 FTE3Address and resolve patient concerns promptly and professionally.3Collaborate with business partners such as Home Health and Hospice agencies, assisted living facilities, Primary Care providers, Specialists, hospital staff and other preferred partners.3Collaborate with multiple care disciplines such as RN's, and cross functional team-members to provide high-quality care.3Will participate in after hours on-call coverage rotation and rotating evening a weekend patient care coverage.
Qualifications
3Education/Experience: Master's degree in nursing or related science field required3Certification/Licensure: Active and unrestricted NP license required
3Clinical: Must have 2+ years of strong leadership and management experience in a clinical setting; community-based care experience preferred. Experience with Medicare/Medicaid is a must.3Must have 2+ years of clinical experience treating complex chronic conditions and high-needs patients, Medicare and LTSS experience preferred3Excellent verbal, written, presentation, and group facilitation skills. 3Must have strong critical analytic, thinking and communication skills necessary to evaluate and respond to team progress, anticipate needs and other related team dynamics.3Computer Knowledge: Excellent computer skills required particularly Microsoft applications including Word, Excel, PowerPoint, and Outlook. Willingness to explore and learn new or unfamiliar applications that may benefit the clinical team3Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced organization.
The working environment and physical requirements of the job include:
In-office work is performed indoors in a traditional office setting with air conditioning, artificial light, and an open workspace.
In this position you will need to communicate with customers, vendors, management, and other co-workers in person and/or via phone or telehealth. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.
Our Benefits
Financial Well-being
3Competitive Compensation:We offer competitive salaries to attract and retain the best talent.3401(k) with Employer Match:Plan for your future with our 401(k) plan and a generous 4% employer match.
Health and Wellness
3Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
3Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.3Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.3Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.
Additional Perks
3Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance.3Commuter Benefits: Save on your commute with our commuter benefits program.3Mileage Reimbursement: Get reimbursed for work-related travel expenses.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.