Adult & Special Services Unit Manager - Health Facilities Officer 2

Salary : $81,203.20 - $124,883.20 Annually
Location : Des Moines - 50319 - Polk County, IA
Job Type: Full-time
Job Number: 27-01181
Agency: 427 Department of Inspections, Appeals & Licensing
Opening Date: 10/26/2026
Closing Date: 11/5/2026 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact:

Job Description
The Iowa Department of Inspections, Appeals, & Licensing (DIAL) is seeking a motivated and flexible individual to join our team in the Health & Safety Division, Health Bureau, as a Unit Manager for the Adult & Special Services Unit.

The Adult & Special Services Unit Manager position is responsible for overseeing the certification and licensure of Assisted Living Programs, Residential Care Facilities, Adult Day Services, Subacute Mental Health Facilities, Intermediate Care Facilities for Individuals with Intellectual Disabilities, as well as Children's Programs, including: Psychiatric Medical Institutions for Children (PMIC), Psychiatric Residential Treatment Facilities (PRTF), juvenile detention, juvenile shelter, group living foster care, and child placing agencies. The Unit Manager is responsible to ensure all federal and state standards are met for certification, enforcement of remedies for failure to comply, and training and supervision of staff that carry out the certification activities.

What We're Seeking
The successful candidate for the fast-paced and multi-faceted Adult & Special Services Unit Manager position is a self-starter. The position reports directly to the Acute & Continuing Care Bureau Chief. The position requires occasional state-wide travel and is based from the DIAL office at 6200 Park Avenue, Des Moines, IA. Desired qualifications include:

• Ability to effectively manage 16 employees to ensure applicable rules, regulations, and department standards are maintained
• Conducting business in a professional, courteous and approachable manner
• Displays high standards of professional and ethical conduct
• Commitment to providing a high-quality service
• Ability to address and listen to others in a respectful manner
• Possesses a high level of organizational skills and is process-driven

What You'll Do:
You will be an integral member of the Acute & Continuing Care Bureau, providing direct support to the Department's Health Facilities operations by:

• Managing coordination of state and federal survey processes to ensure all certification, complaint and inspection activities comply with applicable rules, regulations, and department standards
• Leading and developing assigned personnel through recruitment, onboarding, and training on investigative methods and performance management
• Maintaining survey databases and analyzing statistical data to deliver clear reports and briefings to agency leadership, legislative bodies, federal partners, and the public
• Overseeing complaint triage and investigation procedures to ensure proper evidence-gathering techniques are followed and non-routine findings are effectively addressed

What We Offer
When you join DIAL, you help make Iowa safer and healthier while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer an excellent compensation package for our full-time employees, including:

• Excellent pay and benefits package including health, dental, vision, flexible spending, and life insurance
• Opportunities for salary increases following your first six months and annually thereafter
• Biweekly vacation accrual and separate sick leave
• Paid holidays (9 days per year)
• Iowa Public Employee Retirement System (IPERS) Retirement Package
• Optional 401A plan with employer contributions
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling)
• Retirement Investors Club (Employer Sponsored Retirement Plan)
• Flexible Spending Accounts for health care and dependent care NOTE: starting salary of $81,203.20 annually

For additional information on benefits click here. Excited to pursue the next step in your career? Apply today!

Background check required.
Minimum Qualification Requirements

Graduation from an accredited four year college or university, licensure as a registered pharmacist, registered dietitian, or registered nurse, and experience equal to four years of full time work in administrative, consultative, or technical areas which involved the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care facilities;
OR
a combination of education and experience substituting thirty semester hours of graduate coursework in the fields of health; engineering; nursing; social work; psychology; counseling; rehabilitation; nutrition; public health; or business, public or health administration for one year of full-time qualifying experience, to a maximum substitution of two years;
OR
a combination of education and experience, substituting one year of qualifying experience for each thirty semester hours of qualifying education, to a maximum substitution of four years;
OR
employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Health Facilities Officer 1.

For additional information, please click on this
01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four year college or university, licensure as a registered pharmacist, registered dietitian, or registered nurse,? IF YES

How many years do you have of full-time work experience in administrative, consultative, or technical areas which involved the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care facilities?

• Not applicable - I do not have a Degree or licensure in the identified areas
• No work experience in the identified areas
• Less than four years of experience in the identified areas
• Four or more years of experience in the identified areas

04

Do you meet A, B and C:A. Graduation from an accredited four year college or university, licensure as a registered pharmacist, registered dietitianB. A total of two years of full-time work in administrative, consultative, or technical areas which involved the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care facilities AND/OR graduate coursework in the fields of health; engineering; nursing; social work; psychology; counseling; rehabilitation; nutrition; public health; or business, public or health administration. 30 semester hours equals one year of full-time experienceC. A total of two years of full-time work in administrative, consultative, or technical areas which involved the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care facilities

• I meet A, B and C
• I do not meet A. B and C

05

Do you meet A, B and C:A. A total of four years of full -time work in administrative, consultative, or technical areas which involved the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care facilities AND/OR post high school education (thirty semester hours equals one year of full-time work experience); licensure as a registered pharmacist, registered dietitianB. A total of two years of full-time work in administrative, consultative, or technical areas which involved the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care facilities AND/OR graduate coursework in the fields of health; engineering; nursing; social work; psychology; counseling; rehabilitation; nutrition; publichealth; or business, public or health administration. 30 semester hours equals one year of full-time experienceC. A total of two years of full-time work in administrative, consultative, or technical areas which involved the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care facilities

• I meet A, B and C
• I do not meet A B and C

06

Are you a current State of Iowa employee - executive branch? IF YES - How many months of experience do you have in the classification of Health Facilities Officer 1 for the State of Iowa?

• I am not a State of Iowa Employee
• No experience as a Health Facilities Surveyor
• Less than 12 months of experience as a Health Facilities Surveyor
• 12 or more months of experience as a Health Facilities Surveyor

Required Question