Full Job Description
5+ years in work/project management platforms, 3+ years hands-on with Adobe Workfront
Key responsibilities
• Administer the Workfront instance: users, groups, teams, companies, access levels, layout templates and security settings.
• Configure custom forms, custom fields, calculated fields, project and task templates, approval processes and routing rules.
• Manage licensing, user onboarding and offboarding, and access reviews in line with client governance.
• Maintain system hygiene: naming standards, archiving, data quality and performance tuning.
• Evaluate Adobe quarterly releases, test changes in preview/sandbox, and plan production rollout.
Workflow automation and configuration
• Translate business requirements into Workfront workflows for intake, request queues, approvals, proofing and review cycles.
• Build and optimize automated processes using Workfront Fusion scenarios, approval paths and queue topics.
• Design resource management setups: job roles, resource pools, capacity planning, Workload Balancer and Scenario Planner.
• Configure Workfront Proof and review-and-approval workflows for creative and marketing teams.
Integrations and custom development
• Design, build and support integrations between Workfront and enterprise systems such as AEM Assets, Adobe Experience Cloud, Salesforce, Jira, ServiceNow, SharePoint, Microsoft Teams and ERP/finance tools.
• Develop Workfront Fusion scenarios with error handling, logging and retry logic.
• Use the Workfront REST API for custom solutions, data synchronization and bulk operations.
• Build custom extensions and scripts (JavaScript, Python or similar) where out-of-the-box features fall short.
Reporting and analytics
• Create reports, dashboards and calendars covering portfolio health, resource utilization, timesheets and financials.
• Use text-mode reporting, calculated fields and custom views to meet complex reporting needs.
• Support Workfront data exports and connections to BI tools such as Power BI or Tableau.
Support, enablement and governance
• Provide Tier 2/3 support; triage issues and work with Adobe Support on escalations.
• Document configurations, integrations and standard operating procedures.
• Train end users, project managers and team admins; build quick-reference guides.
• Partner with stakeholders to define the platform roadmap, change control and governance model.
Required qualifications
• 5+ years in IT, PMO tooling or work management platforms, including 3+ years as a Workfront System Administrator or Developer.
• Deep knowledge of Workfront objects and configuration: projects, tasks, issues, templates, custom forms, access levels, layout templates and approval processes.
• Hands-on Workfront Fusion experience building multi-step, production-grade scenarios.
• Working knowledge of the Workfront REST API, JSON, webhooks and authentication methods (API keys, OAuth 2.0).
• Strong reporting skills, including text-mode reports, calculated fields and dashboards.
• Experience with resource and capacity management in Workfront.
• Scripting experience in JavaScript, Python or a similar language.
• Experience gathering requirements and turning them into solution designs.
• Bachelor's degree in Computer Science, Information Systems or a related field, or equivalent experience.
Preferred qualifications
• Adobe Certified Professional or Expert certification in Workfront (Core Developer, Workflow Administrator, Program Architect or Fusion Developer).
• Experience with Workfront Planning and Workfront Goals.
• Experience integrating Workfront with AEM Assets and the wider Adobe Experience Cloud.
• Background in marketing operations, creative operations or enterprise PMO environments.
The base compensation range for this role in the posted location is 100000 to 130000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.