Administrative Services Manager 2 -- Public Service Commission, Kanawha County

Salary: $63,682.00 - $100,843.00 Annually
Location : Kanawha County, WV
Job Type: Full-Time Permanent
Job Number:
Department: Public Service Commission
Opening Date: 10/21/2026
Closing Date: 11/5/2026 11:59 PM Eastern
LOCATION OF VACANCY: KANAWHA
Civil Service Type:: Classified - This Position is Covered Under the DOP Merit System.

Nature of Work
Under administrative direction, this position manages the Human Resources Unit, planning operations and procedures for the unit, managing and directing specialists involved in payroll, benefits, recruitment, staffing and related administrative operations for the Commission. It collaborates with agency head and senior management in strategic planning, policy development and implementation, and workforce management.

• Plans and executes actions supporting the Commission's decisions and Chairman-approved recommendations of hiring management concerning its workforce.
• Provides assistance to Commission and management in development and implementation of human resources policies and procedures in daily and long-range operations. Makes policy recommendations to Commission and management regarding identified areas of concern and to address emerging areas.
• Coordinates internal implementation of human resources policies, procedures, system upgrades and changes, etc., as mandated by appropriate State government agencies or other entities. Provides guidance and interpretation of applicable policies and processes to Commission, management and general employee population.
• Provides guidance and supervision of unit staff, as well as backup to subordinate staff. Coaches, mentors and conducts performance evaluations, proposes personnel actions and approves time and leave requests for unit staff. Provides guidance and assistance to agency training manager, coaches and mentors in activities relating to the selection and hiring policy, orientation and safety training for new employees. Supports direct reports in identification and development of recruitment areas, orientation, training needs and other related areas of unit's responsibilities. Guides staff and processes to improve efficiencies of unit.
• Applies provisions of the agency's selection and hiring policy, serving as agency control participant in the panel interview process for other divisions of the agency. Coaches hiring management in activities relating to the policy. Also conducts interviews and makes hiring recommendations for the Human Resources Unit. Recommends modification of policy and procedures to Commission as needed.
• Manages Commission workforce hiring and separation processes. Develops, coordinates and conducts processes for new employee orientation and onboarding with input of legal counsel and management. Facilitates employee access and revocations for system(s) security levels and roles, facilities access, employee IDs, etc. Provides guidance to separating and retiring employees, directing to appropriate resources. Conducts separating employee exit interviews and exit processing.
• Manages personal services budget, positions and funding sources. Assists Budget and Finance Manager with personal services expenditure projections and funding needs. Analyzes budget and funding sources based upon Commission staffing and salary proposals. Provides analysis and report data for the Commission's annual budget hearings. Provides backup to Budget and Finance Manager for transactional reviews and approvals.
• Collaborates with senior management, legal counsel and others in employee matters, strategic planning, development and implementation of corrective action, and matters of compliance. Provides testimony in grievance and administrative hearings and other proceedings as required.
• Coordinates employee-centered special projects and initiatives. Conducts research, special studies and reports, and other analysis relating to classification, compensation, staff retention incentives and other human resources areas.

Performs other related human resources duties, and work involving budget, finance, or other administrative areas as required.

***See the special salary range for the Public Service Commission below.
Minimum Qualifications

Training: Graduation from a regionally accredited college or university with a degree in the area of assignment.
Substitution: Experience as described below may substitute for the training requirement on a year-for-year basis.

Experience: Five years of full-time or equivalent part-time paid administrative or supervisory experience in the area of assignment.

Special Requirement: A valid driver's license may be required.
Other Information
PSC salary exemption per West Virginia Code §24-1-1

Special salary range for the Public Service Commission:

The Public Service Commission has established a salary range of $63,682 to $100,843 for this classification.
State employment offers a variety of benefits.
01

The minimum qualifications for this job title are:Training: Graduation from an accredited college or university with a degree in any field.Substitution: Experience as described below may substitute for the training requirement on a year-for-year basis.Experience: Five (5) years of full-time or equivalent part-time paid administrative or supervisory experience.Special Requirement: A valid driver's license may be required.Please note: All college, university or vocational school education, licensure or certification must be verified ONCE by attaching a copy of an official transcript, license, or certificate to your online application or by emailing it to the West Virginia Division of Personnel at: YOU DO NOT HAVE TO VERIFY HIGH SCHOOL GRADUATION OR THE EQUIVALENT. PLEASE DO NOT SEND HIGH SCHOOL DIPLOMAS OR TRANSCRIPTS. You must only submit this documentation ONE TIME; please DO NOT SUBMIT DUPLICATE COPIES.Job duty descriptions of all experience MUST be included in the Work History section of your online application or be clearly stated on your attached resumé in order for them to be considered as qualifying experience toward the minimum qualifications. Please include details of daily job duties on your online application or resumé.Before answering the following questions, please familiarize yourself with the official West Virginia Division of Personnel definitions for "administrative" experience and "supervisor" to help guide your responses in determining whether or not you have the required qualifying experience:"Administrative" - Work activities relating to a principal mission or program of an agency or subcomponent thereof that supports that agency's mission or program. This involves analyzing, evaluating, modifying, and/or developing programs, policies, and procedures that facilitate the work of agencies' objectives while applying relevant analysis, theory, and principles."Supervisor" - Formally delegated responsibility for planning, assigning, reviewing and approving the work of two (2) or more full-time or part-time equivalent employees. The supervisor's overall role is to communicate organizational needs, oversee employees' performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful. Temporary employees are not included for purposes of this definition.How do you qualify for this job title?

• I have a Bachelor's degree (or higher) from an accredited college or university in any field *AND* at least five (5) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I do not have any college or university education, but I do have a total of at least nine (9) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I have a combination of successfully completed undergraduate college or university semester hours and full-time or equivalent part-time paid administrative or supervisory experience to equal a total of nine (9) years. Undergraduate college and university semester hours can substitute for the qualifying experience at the rate of every thirty (30) semester hours substitutes for one (1) year of qualifying experience. If you have any issues with this conversion, or need help converting quarter hours to semester hours, please contact Staffing and Recruitment at the West Virginia Division of Personnel at (304)-414-1852.
• I do not meet any of the above training and experience requirements. Please do not apply.

02

How many total years of full-time or equivalent part-time paid administrative or supervisory experience do you have? Please be sure to select the option that matches your training indicated in Question 1 above.Please remember that job duty descriptions of all experience MUST be included in the Work History section of your online application in order for them to be considered as qualifying experience toward the minimum qualifications. Resumes are not accepted in place of job duty descriptions. Please include details of daily job duties on your online application.

• I have a Bachelor's degree (or higher) with five (5) years but less than seven (7) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I have a Bachelor's degree (or higher) with seven (7) years but less than nine (9) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I have a Bachelor's degree (or higher) with nine (9) years but less than eleven (11) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I have a Bachelor's degree (or higher) with eleven (11) years but less than thirteen (13) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I have a Bachelor's degree (or higher) with thirteen (13) or more years of full-time or equivalent part-time paid administrative or supervisory experience.
• I do not have a Bachelor's degree but I do have a total of nine (9) to less than eleven (11) years of full-time or equivalent part-time paid administrative or supervisory experience *OR* I have a combination of college or university semester hours and qualifying experience to equal nine (9) to less than eleven (11) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I do not have a Bachelor's degree but I do have a total of eleven (11) to less than thirteen (13) years of full-time or equivalent part-time paid administrative or supervisory experience *OR* I have a combination of college or university semester hours and qualifying experience to equal eleven (11) to less than thirteen (13) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I do not have a Bachelor's degree but I do have a total of thirteen (13) to less than fifteen (15) years of full-time or equivalent part-time paid administrative or supervisory experience *OR* I have a combination of college or university semester hours and qualifying experience to equal thirteen (13) to less than fifteen (15) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I do not have a Bachelor's degree but I do have a total of fifteen (15) to less than seventeen (17) years of full-time or equivalent part-time paid administrative or supervisory experience *OR* I have a combination of college or university semester hours and qualifying experience to equal fifteen (15) to less than seventeen (17) years of full-time or equivalent part-time paid administrative or supervisory experience.
• I do not have a Bachelor's degree but I do have seventeen (17) or more years of full-time or equivalent part-time paid administrative or supervisory experience *OR* I have a combination of college or university semester hours and qualifying experience to equal seventeen (17) or more years of full-time or equivalent part-time paid administrative or supervisory experience.

03

Special Requirement: A valid driver's license may be required (if this is required, it will be clearly stated in the posting).Do you have a valid driver's license?

• Yes, I have a valid driver's license.
• No, I do not have a valid driver's license.

04

Type information about any college degrees, business school, vocational training or licensure here.Be as accurate as possible. This information will be used to determine your qualifications.For each entry, include details such as the degree, certificate or licensure earned, major/field of study, dates attended/graduated, and the name of the institution.Use the following examples as a guide:
• Degree: Bachelor of Science in Business Administration (Accounting) 12/09/2023 West Virginia State University
• Some college: 36 semester hours Spring 2021-Fall 2021 Marshall University
• Vocational-Technical school: 580 Clock Hours in Arc Welding May 2023 Ben Franklin Career Center
• Licensure/Certification: West Virginia Professional Engineering License 2024
If you have no relevant training or education to document, type "NONE" here.

05

Were all of the jobs listed on your application or resumé full-time positions? If not, please list your part-time positions below. If all of your jobs were full-time, please enter "Yes".
06

Were all of the jobs listed on your online application or resumé paid? If not, please list your unpaid positions below. If all of your jobs were paid, please enter "Yes".Please note that compensation may not only be salary or wages; it may also be room and board, gas mileage, etc.
07

AFFIRMATION: I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related informationcontained in this application. I release the State of West Virginia and any agent acting on its behalf from any and allliability by reason of the request for such information. I further authorize and request each former employer,educational institution, or organization (including law enforcement agencies) to provide all information that maybe sought in connection with this application.