AnnouncementDetails
Open Date 10/23/2026
Requisition Number PRN46588B
Job Title Administrative / Office Services Management
Working Title Asc Dir, Office Services Management
Career Progression Track M00
Track Level M5 - Associate Director
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary Hours are typically 9:00 am to 5:00 pm but there may be additional evening or weekend hours needed on occasion.
VP Area Academic Affairs
Department 02113 - Business Health & Prosperity
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $56,648-106,901
Close Date 01/23/2027
Priority Review Date (Note - Posting may close at any time)Job Summary Direct administrative and office services. Lead staff and delegate office duties which may include meeting planning, accounting support, reception, payroll, facilities, maintenance, supply management, and various "back office" functions. Implement procedures and policies while overseeing and ensuring the efficiency of office operations. Organize and schedule meetings and appointments. May be responsible for managing office budget, contract/price negotiations with office vendors, and serving as general point person. Third-level manager. Manage the activities of first-level and second-level managers and/or supervisors. Responsible for hiring, firing, performance appraisals, and pay reviews. Broad knowledge of the field with proven leadership skills.
Responsibilities - Serve as the primary point of contact for the Executive Director of the Center for Business, Health, and Prosperity -who also serves as President of Ensign Global University and Co-Executive Director of the Impact & Prosperity Epicenter managing inquiries and communications from staff, students, donors, partners, and high-level university leaders, and ensuring professional coordination with executive- and VIP-level stakeholders
- Assist the Executive Director in communicating the progress of Center and Ensign Global University initiatives to key stakeholders, including Advisory Boards, External Boards, Steering Committees, the Board of Governors, university administrators, and donors
- Draft, edit, and proofread confidential reports, memos, presentations, and other sensitive communications on behalf of Executive Director and other team members
- Serve as a central coordination hub between cross-functional teams to streamline communication, address issues, align stakeholders, and drive strategic problem--solving for seamless workflow execution
- Leverage comprehensive knowledge of cross-functional roles to proactively guide work, remove obstacles, resolve workflow questions, and ensure aligned, effective execution
- Plan, prepare, and facilitate staff and high-level meetings across multiple time zones to support executive leadership and staff, including scheduling and material preparation
- Direct daily administrative operations, including facility issues, staff schedules, access management, and general office services (reception, mail, parking, etc.)
- Collaborate regularly as a member of the Executive Team to support the strategic plan of the Center and Ensign Global University, including process improvements and KPI development, and policy implementation
- Develop and maintain clear, comprehensive process documentation and reference materials to establish and promote best practices across the Center, ensuring consistency and alignment amid differing workflows and evolving operational needs
- Direct and coach staff to improve processes and achieve KPIs, coordinating cross-functionally to align goals, remove barriers, and ensure consistent execution
- Manage, coordinate, and process travel arrangements and expenses for the Executive Director, university groups, and VIP guests of both the University of Utah and Ensign Global University
- Provide guidance to VIPs, university staff, students, and guests on Ghana visa requirements and processing to ensure timely and successful travel
- Assist in the development of budgets for student and internal and external special travel groups
- Collaborate with the Administrative Director and Executive Director to support the hiring and development of professional and student staff, including recruitment, performance evaluations, counseling, and retention efforts.
- Identify internship opportunities, hire and supervise student interns to support priority Center initiatives and ensure a high-quality internship experience
- Support students through community-building events aligned with the Center's mission
- Contribute to the financial stability of the department's budgets, identifying efficiencies in purchasing and procurement, assisting with fundraising, and identifying opportunities to increase revenue
- Prepare and review independent contract agreements in conjunction with OGC, Development, or other University offices; manage execution via DocuSign or similar platforms and coordinate with vendors, donors, or external partners
- Create, edit, and publish professional marketing materials for development, recruitment, and reporting purposes
- Build relationships across the University of Utah to support the mission of the Center and promote Ensign Global University
- Leads and directs special projects for the Executive Director
- Other duties as assigned
Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Associate Director, Administrative / Office Services Management: Requires a bachelor's (or equivalency) + 10 years or a master's (or equivalency) + 8 years of directly related work experience.
PreferencesType Benefited Staff
Special Instructions SummaryAdditional Information The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the:
University of Utah Non-Discrimination page.
Online reports may be submitted at
https://oeo.utah.eduhttps://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per
University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.