Bachelor's degree in healthcare administration, public health, business, nursing, or related field; Master's preferred.
7-10 years of progressive healthcare leadership experience, ideally in pediatric and academic medical centers.
Certifications such as CPHQ, CPPS, or Lean are preferred.
Experience in quality and safety program management is essential.
Strong strategic planning and operational execution skills are required.
Responsibilities
Serve as the principal administrative partner to the Vice Chair for Quality.
Co-lead strategic planning and resource allocation for the Quality Program.
Provide operational oversight of patient safety initiatives across settings.
Monitor patient safety metrics and support high-reliability principles.
Direct evidence-based clinical pathway programs and measure outcomes.
Oversee analysis of patient and family experience data.
Develop executive dashboards for Safety, Service, and Satisfaction domains.
Benefits
On-site work arrangement at Duke University Hospital.
Opportunity to lead and influence quality and safety initiatives in pediatric care.
Access to professional development and certification opportunities.
Engagement with a collaborative leadership team in a prestigious academic medical center.
Full Job Description
Work arrangement - On-site at Duke University Hospital
Position Summary
The Administrative Director for Quality & Safety serves as the senior administrative leader for the Quality and Safety program of the Duke Children's service line. The position provides strategic, operational, and programmatic leadership for Duke Children's comprehensive quality enterprise across ambulatory and inpatient settings.
Leadership
Serve as the principal administrative partner to the Vice Chair for Quality.
Co-lead strategic planning, annual goal setting, resource allocation, and operational execution of the Duke Children's Quality Program.
Represent the Quality Program in executive, departmental, and health system leadership forums.
Safety Mission
Provide operational oversight of patient safety initiatives across inpatient and ambulatory settings.
