Overview
This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA. Must have the ability to be onsite at our Mount Laurel, NJ location.
Lead strategic and day to day operations in the ACH area to include ACH Originations, ACH Exceptions/Risk Management. Ensure optimal processing processes and technology solutions that provide a high level of quality, and delivery to our company's Consumer and Commercial Customers. Lead continuous improvement practices for new and existing processing protocols. Maintain communications with management, staff, and third party partners associated with service levels, changes and business priorities. Ensure compliance and risk management for all ACH transactions and processes. Provide leadership through coaching, mentoring and development of management, and employees to drive employee engagement, overall job satisfaction and achievement of business initiatives. Develop employee Establish and monitor processes, policies and procedures in consideration with regulatory and network requirements.
Responsibilities
- Direct operations of all support functions to ensure maximum operating efficiency and effectiveness including but not limited to customer support, operations, risk and compliance
- Develop, implement, and manage the overall operational strategy for the business unit, evaluate workflow, create and drive alternative process approaches, and evaluate to discover opportunities for increased efficiencies
- Recruit, develop, mentor, lead and manage a high performing team that supports the overall growth and customer experience for the company, provide guidance and coaching to subordinate managers regarding employee management and development, review and approve recommended employee actions and partner with Human Resources to resolve employment related matters
Qualifications
Education
Bachelor's Degree or the equivalent experience. Specialty: Business or other applicable. (Required)
Required Experience
10 or more years Supervisory experience in Bank Operations.
5 or more years ACH Processing.
Certifications
Accredited ACH Professional (AAP) (Preferred)
Other Duties as Assigned by Manager
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Pay Transparency
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate6#39;s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.
The salary range for this position is $91,000.00 - $151,600.00 annually.
Additional Compensation Components
This job is eligible to receive equity in the form of restricted stock units. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.
Benefits
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.
