Accounts Receivable Director- Revenue Cycle Management

Accounts Receivable Director

Remote Status: On-Site
Location: Houston, TX (Onsite - Corporate Office)
Schedule: Full-Time

Position Summary
The ideal candidate brings strong leadership experience, deep knowledge of revenue cycle management, and the ability to coach, develop, and hold a team of up to 20 employees accountable to performance goals. Experience working with hospitals and freestanding emergency rooms is highly preferred, along with expertise in denial management, payer follow-up, and in network and out of network claims.

Duties and Responsibilities:

• Supervise the day-to day operation of the AR Department to include staffing, training, coaching, performance improvement plans and problem resolution.
• Conduct monthly one-on-one meetings, performance evaluations, make hiring decisions, and develop corrective action plans when necessary.
• Ensure accurate submission of all claims and timely collections occurs in accordance with all contract terms including Medicare, Medical, managed care, commercial insurance, in an outsourced model.
• Actively collaborate with RCM operations to analyze reimbursement from all sources, including carrier reimbursement exception reporting, unbilled analysis and follow up pending claims analysis and denials management, billing activity for monthly financial reporting.
• Assure maximization of cash collections through diligent and timely monitoring of all open accounts receivable balances.
• Develop and monitor AR policies and procedures and, where necessary, implement changes in workflow to improve productivity.
• Ensure consistent quality of the AR Department by distributing and assigning duties and responsibilities to employees, ensuring skill levels are appropriate to the assigned tasks, and monitoring the department's productivity.
• Effectively interact and collaborate with other departments to help resolve and clarify system issues.
• Provide leadership, drive change, and facilitate process improvements.
• Promote organizational efficiency, need change and continuous quality improvement.
• Identify and implement opportunities for automation and improved efficiency.
• Creates a work environment that promotes teamwork, recognition, mutual respect, and employee satisfaction.
• Keep up to date with carrier rule changes and distribute the information within the company.
• Understands and remains updated with current billing regulations and compliance requirements.
• Assist as needed to perform other related duties and special projects as assigned.

Competencies:
Inspires and fosters team commitment and trust

Develop employees through effective, proactive coaching and mentoring

Strong attention to detail and analytical skills
Excellent communication and interpersonal skills
Ability to prioritize and manage multiple deadlines
Supports strategic planning by connecting implementation plans to organizational goals

Proactive, solutions-oriented minds

Education and Experience Requirements:
College or business degree preferred.
High School graduate or equivalent required.
Minimum of two (2) years of previous supervisory experience and five (5) years of experience in medical billing.

Working Environment and Physical Requirements:
Onsite role in Gryphon's Houston corporate office
Ability to sit, stand, and use office equipment for extended periods
Occasional lifting up to 20 lbs (files, materials)