About the RoleWe are seeking an analytical and hands-on
Accounting Operations Manager to support our growing operations across the US and Canada, as well as our recently established business in Mexico.
Reporting to the Director of Accounting, you will lead a team of five AR Specialists and oversee our large-scale accounts receivable portfolio. The role combines AR leadership with a strong focus on retailer deductions, trade promotion management, claims recovery, systems and internal controls.
This is a newly created role with the opportunity to improve processes, strengthen financial controls and support the continued growth of the business.
The PositionAccounts Receivable & Collections- Oversee a large-scale AR portfolio, driving collections, aging and DSO performance
- Manage customer account reconciliations, cash application, unapplied cash resolution and credit holds, escalating at-risk balances when needed
- Ensure accurate billing, pricing and payment terms in collaboration with Operations
- Oversee accounting reconciliations for Shopify, WooCommerce, Amazon and other DTC and marketplace platforms
Trade Deductions & Claims Management- Oversee retailer deductions, promotional billbacks, chargebacks, shortages and compliance claims
- Analyze deduction trends, validate claims against approved promotions and drive dispute resolution and recoveries
- Partner with Sales, Operations and external partners to resolve claims and improve processes
- Manage Confido/TPM administration, reporting, data quality and reconciliation of promotional deductions
Team Leadership & Development- Lead, coach and develop a team of five AR Specialists
- Set clear priorities, performance expectations and escalation procedures
- Provide hands-on support with complex issues and during periods of high workload
- Develop team processes and capabilities to support increasing business volumes
Process Improvement & Internal Controls- Develop and maintain internal controls, SOPs, approval processes, segregation of duties and reconciliations
- Identify opportunities to improve workflows, system integrations and automation
- Investigate EDI-related issues affecting orders, invoicing, deductions and payments in collaboration with Operations, IT and external partners
- Strengthen order-to-cash processes, ensuring accuracy, efficiency and accountability
Reporting & Close Support- Coordinate AR-related month-end activities, including cutoff, reconciliations, accruals and reserve inputs
- Support audit requirements and ensure accurate documentation
- Partner with the GL team and other departments to ensure accurate financial reporting
What you will need to succeed:- Bachelor's degree in Accounting, Finance or a related field
- 5+ years of accounting or finance experience, including significant exposure to accounts receivable operations
- Experience leading and developing teams
- Strong analytical skills and the ability to investigate and resolve complex financial and operational issues
- Strong Excel and systems skills, with an interest in technology, automation and process improvement
- Excellent communication skills and the ability to collaborate across departments
- Detail-oriented, proactive and comfortable working in a fast-paced, growing business
Experience within CPG, food and beverage or high-volume distribution is highly valued. Familiarity with retailer deductions, trade promotion management, EDI, Dynamics 365, Confido or DTC and marketplace platforms is considered a plus.
Salary RangeThe base salary range for this position is $120,000-$145,000 annually. Actual compensation will be determined based on factors such as relevant experience, skills, qualifications, and overall fit for the role.
Work LocationThis position is based in Marina del Rey, California, and requires on-site attendance five (5) days per week.
How to ApplyApplication deadline: November 20th 2026
We review applications on an ongoing basis and may fill the position before the application deadline.
We appreciate LinkedIn, but to get a full picture of your experience, we ask you to also include a CV.
