Senior Office Manager - Accounting, HR & Multi-Site OperationsLocation: Dallas-Fort Worth, Texas | Supporting three sitesThe opportunityWe are looking for an experienced, hands-on leader to take ownership of our business office, accounting operations, and HR administration across three DFW locations.You will directly lead a small office team and work with site leadership to support approximately 90 employees. Management will rely on you for accurate financial information, sound employee decisions, consistent processes, and early identification of problems.
This role requires substantial experience, strong judgment, and the ability to follow through without constant direction. You should be comfortable performing the work yourself, reviewing your team's work, addressing difficult situations, and holding people accountable.
What you will ownAccounting and cash management- Own accounts receivable, including invoicing accuracy, collections, aging reviews, payment application, and resolution of customer discrepancies.
- Own accounts payable, including invoice verification, vendor account reconciliation, payment scheduling, and approval procedures.
- Lead timely, accurate month-end closes, including bank and balance sheet reconciliations, supporting schedules, and resolution of outstanding items.
- Maintain visibility into bank balances, upcoming payments, expected collections, and near-term cash needs.
- Flag cash shortfalls, overdue receivables, unusual transactions, and financial discrepancies early, with recommended action.
- Maintain organized, reliable financial records and coordinate with external accountants and other advisers.
- Establish and follow controls for vendor changes, payment approvals, banking access, and confidential financial information.
HR and employee accountability- Coordinate recruiting, interviewing, onboarding, employee records, and offboarding with management and site leaders.
- Make hiring, corrective-action, and termination decisions within delegated authority; bring recommendations and supporting facts to leadership when approval is required.
- Address performance, attendance, and conduct concerns promptly, consistently, respectfully, and with clear documentation.
- Support managers through difficult employee conversations and follow up on agreed corrective actions.
- Administer HR processes related to timekeeping, payroll coordination, benefits, and leave.
- Handle sensitive employee matters with discretion, investigate concerns appropriately, and recognize when outside expertise is needed.
- Apply company policies consistently across all three sites.
Compliance and company protection- Maintain a compliance calendar and processes for applicable Texas and federal employment, payroll, business, and recordkeeping requirements.
- Keep required records, notices, filings, renewals, and supporting documentation current.
- Monitor relevant changes with qualified advisers and translate requirements into practical procedures.
- Identify and escalate financial, employment, and operational risks before they become larger problems.
- Protect confidential employee, customer, vendor, and company information.
- Exercise independent judgment and raise concerns clearly, including when a proposed decision creates unnecessary risk.
Team leadership and management reporting- Set priorities, assign responsibilities, train direct reports, and hold the office team accountable for accuracy and deadlines.
- Build backup coverage and documented procedures so essential work continues during absences.
- Coordinate with site leaders to resolve issues and maintain consistent practices.
- Deliver a concise weekly management report covering cash balances, expected collections, upcoming payments, overdue accounts, close status, staffing issues, compliance deadlines, and decisions needed.
- Bring management clear facts, practical recommendations, and ownership of follow-through.
Experience and qualifications- 10+ years of progressively responsible experience in accounting, business office management, or closely related operations.
- At least five years of team leadership experience, with responsibility for deadlines, performance, and accountability.
- Demonstrated personal ownership of A/R, A/P, bank reconciliations, month-end close, and cash reporting.
- Substantial experience with employee relations, corrective action, hiring, and terminations.
- Experience supporting multiple locations and a workforce comparable to approximately 90 employees.
- Strong working knowledge of accounting software, payroll/HR systems, and Excel.
- Ability to spot discrepancies, ask the right questions, and resolve issues without relying on management to check every detail.
- Clear written communication and the ability to turn financial and operational information into useful management reports.
- Relevant education or equivalent practical experience. Proven capability and sound judgment are essential.
