Job Description

The Account Supervisor oversees and manages the college athletics portfolio for a leading domestic telecommunications company. Their primary responsibility is to ensure that the agency delivers high-quality work that meets the client's needs while maintaining a positive relationship with the client.

The role involves various responsibilities, such as managing client relationships, developing and implementing strategic plans to achieve client goals, overseeing the work of account executives and coordinators, and ensuring that projects are completed on time and within budget. Account Supervisors also work closely with other departments within the agency, such as creative, media, and research, to ensure that all work produced for the client is of the highest quality. They must effectively communicate with clients, agency team members, and vendors and have strong project management skills to ensure that all aspects of a project are completed successfully.

Other key responsibilities of an Account Supervisor include tracking and reporting on campaign performance, identifying new business opportunities, and managing budgets and financial reports. They must also stay up to date with industry trends and best practices and be able to apply this knowledge to client accounts to achieve the best results.

What You’ll Do

HS&E is seeking an Account Supervisor to further support our brand consulting practice. This position will report directly to the Account Director and lead an account team focused on college athletics – managing client projects, sponsorship activation & strategy and select new business efforts.

The Supervisor will build and maintain relationships based on trust and collaboration across all appropriate client levels, properties, vendor partners and partner agencies with the fundamental objective of delivering on the client’s goals and business needs in order to exceed client expectations. The Supervisor will also contribute to the professional growth of their direct report(s).

• 40% - Business Operations
  • Lead the account team in the management and implementation of clients’ marketing campaigns and client portfolios; supervise the creative and tactical development, as well as execution of, national and local market campaign deliverables, including (but not limited to) consumer promotions, sponsorship, social/digital, experiential/event activations
  • Proactively anticipate both internal and client needs while delivering total quality control of final output across traditional advertising, sales materials, digital, social, and experiential
  • Craft client briefs (defining business objectives inclusive of customer insights), and translating them into actionable marketing communications strategies and tactics
  • Direct logistics and execution of partnerships, events and promotions with respective rights holders and vendors, with particular attention to developing and managing production timelines and overseeing delivery of integrated campaign assets
  • Oversee general partnership operations, ensuring teams are working effectively, communicating efficiently and organizational structure is productive
    • Proper delegation of day-to-day responsibilities to team members
  • Utilize creative and innovative thinking skills to develop partnership concepts and strategies for clients
  • Oversight of the financial execution of all agreements and contracts, ensuring all billing and payments are properly executed through the finance team
  • Facilitate communication with internal counterparts, vendors, rights holders and upper management
  • Build and maintain long-term business relationships (internal and external)

• 30% - Client Management & Strategic Leadership
  • Develop, maintain and advance professional and personable relationships with clients and partner agencies at appropriate level
  • Manage day-to-day communication and coordination between client (or Business Solutions team), rights holders and vendors
  • Contribute to the development of client strategies and objectives
  • Seek new partnership solutions to deliver on clients’ goals and evaluate current health of client business via analysis of relevant business metrics (ROI/ROO); introduce advanced measurement solutions to help guide long-term activation approach and establish annual benchmarks for success
  • Ensure client portfolios are being managed up to the highest standards

• 20% - Staff Development
  • Contribute, build and maintain positive and dynamic culture across the agency, inclusive of team-building efforts and social activities
  • Manage the professional development of each direct report
    • Set career development goals, track performance, and hold team members accountable
    • Work with team members to improve skill sets and remove barriers to effectiveness
    • Provide constructive feedback in real time
• Contribute to the execution of people functions of the agency (including, but not limited to):
  • Staff reviews / quarterly check-ins
  • Identify training needs for improved performance
  • Developing action plans

• 10% - Business Strategy and Development
  • Support HS&E’s new business efforts, when applicable, with strategic solutions, insights and concept development ideation
  • Build close relationships with key Horizon stakeholders on brand strategy and activation teams

Who You Are

• Team-spirited and collaborative to achieve client objectives
• Previous experience working with college sports, including NIL, for a brand, team, college, or MMR
• Ability to work in a dynamic, fast-paced environment, working on multiple partnerships and activations at a time
• Proven leader, experience managing a team
• Tremendous organizational skills, attention to detail and ability to manage multiple projects simultaneously and competing priorities
• An innovative thinker, concepting creative ideas for various activations
• A strong writer, listener, communicator and presenter
• Solutions oriented and proactive problem solver with foresight and the ability to develop creative solutions
• Experience with sponsorship measurement techniques
• An advocate for and supporter of Diversity, Equity and Inclusion

Preferred Skills & Experience

• Minimum of 5+ years of advertising/marketing experience at an agency or brand with a proven performance record
• Experience with digital marketing and/or managing the design and development of websites; traditional marketing experience
• Bachelors Degree
• Experience working across organizations and interfacing with a variety of stakeholders
• Strong organization, attention to detail, time management and dependability, able to meet deadlines
• Proven experience developing persuasive presentations and comfortable presenting to C-Suite level clients
• Past experience with sponsorship strategy development, activation concepts, compliance (measurement analysis experience is a plus)
• Ability to conduct comprehensive client-facing research
• Ability to effectively manage a variety of overlapping projects
• Must be solutions oriented and focused on proactive problem solving and advanced troubleshooting
• Effective communicator and listener
• Ability to work nights, weekends or travel for client programs and/or events
• High level of proficiency with Excel, Word and PowerPoint

#LI-LT1 #LI-Hybrid #HSE

Salary Range

A successful applicants actual base salary may vary based on factors such as individuals skill sets, experience, training, education, licensure/certifications, and qualifications for the role. As an organization, we take an aptitude and competency-based hiring approach.We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.