Account Supervisor / Agency Client Services

The EGC Group

$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a mid-sized advertising agency environment
  • Familiarity with consumer and retail brands, B2B, healthcare, or higher education sectors
  • Bachelor's degree in Marketing, Communications, or a related field
  • Strong analytical skills and proficiency in strategic marketing processes
  • Experience in Google Analytics for performance tracking
  • Ability to thrive in a collaborative team-based setting
  • Demonstrated passion for marketing and positive work attitude

Responsibilities

  • Manage client relationships and serve as the primary contact
  • Develop an in-depth understanding of clients' business and market dynamics
  • Provide innovative strategy and coordinate with the EGC team for execution
  • Lead regular client meetings, including status updates and quarterly reviews
  • Create integrated marketing plans across various platforms
  • Analyze performance metrics to meet client objectives and pinpoint improvement areas
  • Identify opportunities to enhance client relations and grow business
  • Oversee account profitability by tracking resources and addressing challenges
  • Ensure quality control across all client deliverables
  • Advise clients on navigating the media landscape and industry developments

Benefits

  • Flexible PTO and Summer Fridays (half-days)
  • Hybrid work schedule with three days in the office
  • Comprehensive medical, dental, and vision insurance
  • 401K plan with employer matching contributions
  • Life insurance and Aflac coverage options
  • Discount programs for additional financial savings
  • Company-sponsored luncheons, outings, and events
  • Opportunities for professional development and training
Full Job Description
The Role

Melville, NY / Hybrid (3 days in office)

As an Account Supervisor, you will be the key relationship manager for the client. You will be responsible for both strategy and execution, and manage a group of accounts. This position requires marketing planning and skills that are necessary for making proactive suggestions to grow a client's business.This role will also draw on project management skills, including project briefing, scope and management.
  • Managing the client relationship and acting as the lead point of contact
  • Developing a deep understanding of each client's business, industry, and competition.
  • Bringing strategic and innovative ideas to clients and working with the EGC team to execute them.
  • Leading weekly client status calls, quarterly business reviews, and other client meetings.
  • Leading the development of integrated marketing plans across multiple channels.
  • Interpreting results from various analytics sources to ensure that each client's goals are being met, and being able to identify areas for improvement.
  • Seeking opportunities to advance the client relationship and identify new business opportunities.
  • Managing overall account profitability, including approving and tracking agency hours and identifying potential issues, as well as opportunities.
  • Serving as quality control for all deliverables.
  • Guiding the client through the media landscape, serving as a consultant on industry changes and news.


Qualifications
  • 5-to-7 years' experience working in a mid-sized advertising agency environment
  • Experience working with consumer and retail brands, B2B, healthcare or higher ed
  • Bachelor's degree in Marketing, Communications, or related field
  • Analytical and logical; standard strategic marketing skills (competitive assessment, industry analysis, SWOT, etc.)
  • Experience in Google Analytics
  • The ability to work in a "team structure" that fosters collaboration
  • Having an energetic attitude and being passionate about your career
  • A proactive and positive workstyle

The Perks at EGC

Flexible PTO and Summer Fridays (half days)

Hybrid work schedule

Medical, Dental, Vision benefits

401K + employer matching

Life Insurance, Aflac and additional auxiliary discount programs

Company luncheons, outings and events

Professional growth training opportunities

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