High school diploma or GED required; Bachelor's degree preferred.
Minimum seven years of related experience required.
At least six years of industry experience required.
Five years of supervisory experience required.
Intermediate proficiency in Microsoft Office and job-specific software applications.
Responsibilities
Lead and manage operations to meet or exceed client service agreements.
Maximize profitability through effective communication and follow-up.
Plan and adjust daily staffing schedules to meet operational demands.
Manage departmental revenue and expenses within budget constraints.
Train and motivate employees for peak performance and growth.
Oversee financial aspects including purchasing and budget management.
Benefits
Quarterly Incentive Plan.
136 hours of Paid Time Off (17 days) for sick or personal use.
Excellent Medical, Dental, and Vision benefits.
Tuition Reimbursement for job-related education.
Employee Referral Bonuses.
Recognition and Rewards Program for employees.
Paid Volunteer Time for community support.
Employee Discounts.
Wellness Incentives up to $100 per year for completing challenges.
Full Job Description
Essential Job Functions
Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client's standards.
Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.
Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
Manage revenue and expenses to budget constraints.
Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities
Manages the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
Other Skills/Abilities
Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
The ability to work in a fast-paced environment.
Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Physical Requirements
Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
Sitting for extended periods of time
Vision abilities required by this job include close vision and the ability to adjust focus
Walking within the warehouse and inspecting freight
Education and Experience
High school diploma or GED Required, Bachelor's degree preferred
Minimum seven years related experience required
Minimum six years industry experience required
Minimum five years supervisory experience required
We offer:
Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Crane Worldwide Logistics
Crane Worldwide Logistics is a global logistics company that provides customized supply chain solutions to various industries. The company offers air freight, ocean freight, customs brokerage, warehousing and distribution, and other logistics services. Crane Worldwide Logistics operates in more than 120 locations across 30 countries. The company was founded in 2008 and is headquartered in Houston, Texas.
