Account Operations Director

Qualifications

• Bachelor's Degree in Business Administration or related field.
• 7 - 10 years of experience in logistics/freight forwarding industry.
• 5 or more years of supervisory or management experience.
• 6 - 8 years of industry experience required.
• Intermediate proficiency in Microsoft Office and relevant software applications.

Responsibilities

• Lead and manage site operations to meet or exceed client standards.
• Maximize profitability through superior client service and effective communication.
• Plan and monitor staffing schedules to meet operational demands.
• Manage financial aspects of the department including budget preparation and expense monitoring.
• Train, develop, and motivate employees for performance and growth.
• Oversee accounts receivable including client invoicing and collections.
• Analyze market trends for scalable operational practices.

Benefits

• Opportunities for professional development and training.
• Supportive work environment fostering team collaboration.
• Potential for career advancement within the company.