Brenntag

Account Manager - Specialties Material Science

Brenntag • $70K — $95K *
Marlborough, MA 01752In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Post-Secondary Education in Business or Science preferred.
  • 3 to 5 years of sales experience in the chemical distribution industry.
  • Strong product, technical, and market knowledge in the relevant industry.
  • Superior communication and negotiation skills.
  • High self-management capabilities and a customer-centric mindset.
  • Basic strategic thinking skills for business development.
  • Proficiency in Microsoft Office and CRM systems.

Responsibilities

  • Drive customer business development to meet sales objectives and boost satisfaction.
  • Identify and pursue cross- and range-selling opportunities with existing customers.
  • Develop and implement growth strategies and sales plans for the assigned territory.
  • Conduct customer visits and prepare meetings for effective proposal negotiations.
  • Manage rush offers while coordinating with commercial assistants as needed.
  • Collaborate with stakeholders to deliver optimal solutions for customers.
  • Conduct market studies to explore new product opportunities and market demands.

Benefits

  • A collaborative work environment focused on employee passion and potential.
  • Opportunities for individual development and on-the-job training.
  • Paid parental leave to support work-life balance.
  • Education assistance programs for continued learning.
  • Employee assistance programs for personal support.
  • Various healthcare options and 401(k) retirement plans.
Full Job Description
Job Posting Requirements

Your Role & Responsibilities
Job Summary:

Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day.

Job Description:

Customer Business Development for assigned territory (65%)
  • Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
  • Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Essentials sales staff).
  • Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
  • Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.
  • Manage spot business/ rush offers, get support from Commercial Assistant when necessary.
  • Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management, Industry Marketing Management, Application Development).
  • Act as major point of contact to customers in assigned territory in all commercial matters.
  • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
  • Leverage Brenntag Connect to generate and maximize sales.


New customer generation (10%)
  • Spot opportunities for launching sales projects in cooperation with other departments like Industry Marketing Management, Application Development and suppliers.
  • Identify and prioritize prospective customers.
  • Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
  • Liaise with Brenntag Essentials sales staff on customers with new Brenntag Specialties business opportunities.

Sales & General Admin (15%)
  • Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management/ Industry Marketing Management.
  • Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
  • Update and maintain customer opportunity pipelines and potentials in the CRM system
  • Complete sales and revenue-related reporting.
  • Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function.
  • Provide regular forecasts of product demand from customers to Industry Marketing Management to optimize projected demand requirements.


Know-How Management (10%)
  • Maintain an up-to-date level of product, technical, and application knowledge, e.g., via training.
  • Keep up to date with changes and updates in the product/solution portfolio and in the market.
  • Keep up to date
Your Profile

Skills
  • Sound computer skills in the use of Microsoft Excel, Word, PowerPoint and CRM systems
  • Superior communication and negotiation skills
  • Strong commercial understanding
  • High self-management capabilities
  • Customer-centric mindset, focusing on creating a positive experience for the customer
  • Basic level of strategic thinking (business development, opportunities)
  • Frequent travel required as per business needs
  • Valid driver's license with clean driving record

Education & Experience
  • Preferably Post-Secondary Education with a focus in Business, Science or equivalent.
  • Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).
  • Product, technical and market knowledge of respective Industry/ Application.


Our Offer
  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)


About Brenntag

Brenntag is a leading global chemical distributor. The company was founded in 1874 and is headquartered in Essen, Germany. Brenntag operates in more than 70 countries and has a portfolio of over 10,000 products, including industrial and specialty chemicals, as well as ingredients for food and pharmaceuticals. The company serves customers in a wide range of industries, such as agriculture, automotive, and construction. Brenntag is committed to sustainability and has implemented several initiatives to reduce its environmental impact, such as using renewable energy sources and promoting the circular economy.
Learn more about Brenntag
Size
17,500 employees
Industry
Business Services
* Ladders Estimates

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