Full Job Description
You aren't customer support. You are the dedicated commercial partner for Whop's platform and marketplace customers after the close - ~100 top relationships where you own NRR and cross-sell payments, ads, treasury, and cards.
This is not a President's Club AE seat. We hire internet-business operators and high-touch book owners:
• You've made money online or operated an internet business - and you thrive owning a book of high-status creator/operator/platform accounts, OR
• Top AM / founding CS-AM who owned retention + expansion for high-touch books (fixer + growth consultant, not support), OR
• Operator who has managed enterprise-level or influencer-caliber relationships with a retention + growth mindset
If you need a quota script and a BDR, this isn't your role.
Location: In-person NYC / Brooklyn, 5 days in office.
Perks: Equinox membership, lunch & dinner M-F, rent stipend within 4 blocks, Citi Bike, Ubers home after 10pm, unlimited PTO + health/vision/dental, latest MacBook Pro.
