Account ManagerAbout the jobAs an Account Manager on our GTM team, you will own and grow a portfolio of client accounts. Your focus will be on deepening relationships, identifying upsell and cross-sell opportunities across our US payroll, employee benefits, PEO, and Global EOR products, and ensuring your clients get maximum value from the Niural platform.
This is a strategic, relationship-first position for someone who thrives on becoming a trusted advisor to their book of business.
What you will do:- Own a portfolio of client accounts, serving as their primary point of contact at Niural
- Identify and execute upsell and cross-sell opportunities across Niural's suite of HR, payroll, PEO, and EOR products
- Build deep relationships with key stakeholders including CFOs, COOs, HR leaders, and payroll administrators
- Conduct regular business reviews to assess client health, surface new needs, and present relevant solutions
- Partner closely with Sales, Customer Success, and Product teams to advocate for client needs
- Maintain accurate CRM records including account activity, revenue forecasts, and pipeline data
- Meet or exceed monthly, quarterly, and annual revenue expansion targets
About you- 2-4 years of experience in account management, customer success, or a related client-facing role
- Familiarity with HR, payroll, PEO, or benefits products - you can speak the language of your clients
- Strong relationship-building skills with a natural ability to identify and act on expansion opportunities
- Excellent communicator, both written and verbal, with experience presenting to senior decision-makers
- Highly organized with the ability to manage a large book of business without dropping the ball
- Comfortable working in a fast-paced startup environment with evolving priorities
- Based in or willing to work from New York City
What we offer- Competitive base salary plus commission
- Equity participation
- Top-of-line health benefits and 401(k)
- A high-ownership role at one of the most ambitious startups in fintech and HR tech
