Bachelor's degree preferred or equivalent experience
2+ years in consultative technology sales, focusing on Unified Communications and Contact Center solutions
Familiarity with competitive solutions like Ring Central, Cisco, and Zoom
Strong account planning and business initiative skills
Proven track record of exceeding sales targets using a consultative approach
Excellent negotiation and communication skills
Proficiency in CRM software for pipeline management
Responsibilities
Develop and maintain strong client relationships as the primary contact
Generate new business opportunities and manage the sales process to closure
Collaborate with partners for prospecting within named accounts
Support deal structure and pricing through business-value analysis
Ensure high customer satisfaction by delivering value and addressing concerns
Utilize a consultative sales approach to recommend tailored solutions
Conduct in-depth discovery sessions to uncover client pain points
Benefits
Comprehensive medical, dental, and vision insurance
Life and disability insurance
RRSP matching
Paid time off including holidays, vacation, and sick leave
Employee Assistance Program
Reward and Recognition Programs
Full Job Description
Overview:
We are seeking a dynamic and results-driven Account Manager to join our Team! The Account Manageris responsibleprospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the region in a verticalization model. This position will focus on enterprise SLED/FED accounts. The NAM will be responsible for selling the company's products through channel partners, within Canada.
The ideal candidate will possess a proven track record in consultative sales, with skills for cultivating relationships and bringing in new business opportunities.
Responsibilities:
Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
Generating new business opportunities and managing the sales process through to closure of the sale.
Collaborates with partners for prospecting within named accounts, leveraging partner engagement.
Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.
Excellent written and oral communication skills, selling and negotiation skills, and time management skills.
Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.
Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.
Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.
Continuously strive to exceed sales targets and contribute to the overall success of the sales team.
Requirements:
Bachelor's degree preferred; or experience in lieu of degree
Additional 2+ years experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.
Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus.
Creative with business planning and implementing sales initiatives.
Possesses strong Account planning skills.
Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.
Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
Proficiency in CRM software and other sales tools for pipeline management and reporting.
Ability to work independently and as part of a collaborative team environment.
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Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
About Mitel Networks Corporation
Mitel Networks Corporation is a Canadian telecommunications company that provides unified communications solutions for businesses. The company was founded in 1973 and is headquartered in Ottawa, Ontario. Mitel offers a range of products and services, including cloud-based phone systems, collaboration tools, and contact center solutions. The company serves customers in over 100 countries and has partnerships with major technology companies such as Google and Microsoft. In 2018, Mitel was acquired by Searchlight Capital Partners and was subsequently merged with Aastra Technologies to form a new company called Mitel.
