About the roleStandalone Account Managers are ambitious AM's who can manage a more strategic sales cycle while being an advisor to customers that are consolidating more of their tech stack to Rippling.
What you will do- Assist customers who are only using Rippling for specific product suites realize the full potential of the platform by consolidating more of their processes into Rippling.
- Proactively engage customers in your book via key lifecycle events: "go live", executive business reviews, contract renewal, etc.
- You will field customer requests and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth.
- Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach.
- Navigate a sales process by building relationships with multiple stakeholders through remote meetings.
- Negotiate and coordinate customer procurement and contract execution
- Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets.
- Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting.
- Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term.
What you will need- 3+ years of SaaS experience in account management or sales.
- Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant).
- Competitive and creative drive to win over customers and think outside the box to get a deal done.
- Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process.
- Proven success building and maintaining long-term commercial relationships.
- Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company.
- Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
- High integrity; enthusiastic about a great company for the long term.
- New Logo Sales / Account Executive experience a plus, but not required.
Additional InformationRippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive compensation package including benefits + equity.
A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Compensation for this role - OTE (60/40 commission split for base/variable pay)
Tier 1: $170,000 /year OTE (Office based)
*Commission is not guaranteed 
