OverviewAt KeHE, we're obsessed with creating solutions, unboxing potential, and serving others - and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we're committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you'll be embarking on a career that's moving forward. When you join KeHE, you're becoming part of a team that is a force for good.
Primary ResponsibilitiesThe Account Manager is accountable to design and execute sales and marketing programs for Natural, Specialty, Organic and Fresh categories for the Retail Company's account. Key drivers for success in this position involve building and leveraging relationships with the Retail Category Managers, Suppliers and the KeHE Cross Functional teams to deliver expected budget goals. Ultimately, the scorecard for success will be measured by the increase of profitable sales as well as deepened relationships within the account. As with all positions at KeHE we expect that all actions will be consistent with KeHE's Mission, Vision and Values.
Essential Functions- Leads the implementation of strategic merchandising and marketing, category plans and programs with the Category Managers at said account.
- Drives sales growth through analytical and fact-based selling, driving incremental assortment, developing, and executing promotional plans, and ensuring executional excellence at store level.
- Focuses on sales plan development, assessment, analysis, and execution specific to the account through new business opportunities.
- Develops productive working relationships with the Supplier/Broker community to strengthen partnership with customer and drive item and promotional activity.
- Ensures KeHE competitive advantage with knowledge of competitor activities in the market; delivering recommendations on a path forward to mitigate any risks with the customer.
- Works with a sense of urgency towards projects, requests, and deadlines.
- Collaborates with other KeHE Cross-functional Teams to discover and lead new opportunities, driving company initiatives and demonstrating category leadership through data and insights.
- Fosters relationship with Supply Chain Teams ensuring efficiency, compliance and expected service.
- Ability and willingness to travel up to 25% with additional willingness to work flexible hours as needed, including some weekends or evenings (shows, in-store).
- Ensure on time submission of all pertinent paperwork, forms, and item forecasts for existing item maintenance and new items.
- Effectively communicates with all departments and organizational levels regarding sales and operations.
- Assures that established company policies and procedures are followed in the assigned sales area.
Minimum Requirements, Qualifications, Additional Skills, Aptitude- Degree in business is preferred with a minimum of five (5) years' experience in the relevant industry, CPG, Retail or Supply Chain Industry.
- Three years in an account management role within industry to include customer facing responsibilities.
- Able to develop and deliver multi-mode verbal and written communications that convey a clear understanding of the unique needs of different audiences.
- Able to focus on highest priorities, lay out a thorough schedule for achieving objectives, develop implementation plans and contingency plans.
- Exhibits initiative, able to decisively act in unpredictable situations, and able to spot and seize opportunities.
- Models' high standards of honesty and integrity with self and co-workers.
- Knows the most effective and efficient processes to get things done with a focus on continuous improvement.
- Holds self and others accountable to meet commitments.
- Contributes to a climate where people are motivated to do their best and help the organization achieve its objectives.
- Steps up to address difficult issues and has the courage to be a voice.
- Able to interpret and apply understanding of key financial indicators and data to make solid business decisions.
- Able to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Ability to build partnerships and work collaboratively with others to meet shared objectives.
- Proven track record of meeting / exceeding expectations.
Qualifications / Additional Skills / Aptitude:
- Knowledge of Natural, Specialty, Organic, Fresh categories
- Working knowledge of and literacy in computer software, including but not limited to Microsoft Excel (advanced), Microsoft Word, PowerPoint
- Data Analytics Knowledge and Interpretation Skills
- Problem Solving and Negotiation Skills
- Written and Verbal Communication Skills
- Business Planning, Strategic Thinking and Analysis
- Knowledge of SPINS, Circana, Neilson, PowerBI
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