Account Manager, Group Lead

Position Title:

Account Manager, Group Lead

Position Type:

Full-Time / Exempt

Clearance:

None

Location:

Huntsville, AL / Remote

SOC Code:

41-4011

Salary*:

$80,000 - $100,000 base plus commission

*Dependent upon qualifications

Essential Functions

Account Managers manage potential and current clients, ensuring their needs are addressed in a very timely and accurate manner. This will range from packaged licensing and services to custom projects with detailed statements of work.

Responsibilities

• Manage and train small team of Account Managers
• Work directly with Senior Director of Sales on forecasting and sales initiatives
• Meet and exceed an aggressive sales quota for software, projects, and services
• Develop and maintain relationships with potential and existing clients
• Work closely and directly with clients to identify business needs, desires, and requirements
• Educate customers, providing solutions to enhance their capabilities while meeting compliance requirements
• Provides written proposals and statements of work to meet the needs in a timely manner.
• Responsible for updating all customer information and opportunities in a CRM solution and utilizing identified sales processes and procedures
• Responsible for responding to and following up on sales inquiries in a prompt, professional manner
• Supports sales leadership ensuring client information and opportunities are up-to-date and accurate
• Periodically prepares and reports results, status of accounts, and leads to sales leadership
• Other duties as assigned

Requirements

• Experience managing a small team and serving in a player-coach role
• Bachelor's degree in business, computer systems, or related field preferred
• Proven ability to build and maintain relationships with clients
• Ability to work independently and a strong desire for personal and professional development
• Excellent verbal and written communication skills
• Excellent sales and negotiation skills
• Organized with attention to detail
• Highly desired, but not required:
  • 3+ years technical IT and/or IT-related sales experience
  • Thorough understanding and knowledge of Microsoft 365 and Azure based solutions and partner product lines
  • Basic understanding of client CMMC compliance requirements (NIST SP.800-171, NIST SP.800-53 and other security frameworks)
• Highly proficient with Microsoft Office Suite
• Occasional travel, up to 15%
• Ability to pass an extensive background check

Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.

Work Conditions

Work is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position may need to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. May occasionally need to position self to maintain computers, including under the desks and in the server closet. The person in this position frequently communicates with employees and clients. Must be able to exchange accurate information in these solutions.