BS/BA degree required; engineering or technical degree preferred.
5+ years of outside sales experience in the process control industry.
3-5 years of experience with Upstream and Midstream End Users and Engineering Contractors.
Strong knowledge of process industry applications, particularly pressure management and valve actuation.
Excellent network of industry contacts preferred.
Responsibilities
Establish and grow professional relationships with key accounts influencing technology selection.
Prospect, qualify, and close new customer accounts and sales opportunities.
Maintain extensive product and application knowledge.
Stay informed on industry trends, technology advancements, and competitive landscape.
Provide comprehensive customer support focused on retention.
Build rapport to influence customer preferences for actuation products.
Collaborate with account teams to implement Account Plan strategies.
Work cross-departmentally to deliver customer solutions efficiently.
Complete monthly sales reports and correspondence promptly.
Manage customer expectations regarding deliverables and timelines.
Benefits
Opportunity for professional growth and development.
Access to a strong network within the process control industry.
Collaborative work environment with cross-departmental support.
Engagement with cutting-edge technology and industry advancements.
Focus on customer retention and relationship building.
Full Job Description
Job Title: Account Manager - Process End Users
Duties and Responsibilities:
Responsible for the establishment, maintenance and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services for actuation related products.
Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
Maintains a high degree of product and application knowledge.
Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
Maintains comprehensive customer support with a primary base on customer retention.
Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include actuation products and services.
Collaborates within account teams as required to develop and implement the strategy for the Account Plan.
Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
Completes monthly sales reports and other required correspondence in a timely and effective manner.
Manage customer expectations relative to deliverables and timeframes.
Duties and Responsibilities:
Responsible for the establishment, maintenance and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services for actuation related products.
Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
Maintains a high degree of product and application knowledge.
Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
Maintains comprehensive customer support with a primary base on customer retention.
Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include actuation products and services.
Collaborates within account teams as required to develop and implement the strategy for the Account Plan.
Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
Completes monthly sales reports and other required correspondence in a timely and effective manner.
Manage customer expectations relative to deliverables and timeframes
QUALIFICATIONS:
Education/Knowledge:
BS/BA degree required, engineering or associated technical degree preferred.
Strong knowledge of process industry applications, operations and technology, particularly focused on pressure management equipment and on/off valve actuation and controls products.
Experience/Skills:
A minimum of 5 plus years proven outside sales experience in the process control industry. Excellent network of current industry contacts is preferred.
3-5 years' experience calling on Upstream and Midstream End Users and Engineering Contractors.
COMPETENCIES:
Excellent demonstrated ability to interface with and influence technical decision makers.
Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
Excellent analytical and creative problem-solving skills.
Excellent effective written and excellent oral communication skills, including strong presentation skills.
Strong technical ability to evaluate potential product applications and alternatives.
Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
Strong ability to interact effectively with all levels of customer contacts and internal personnel.
Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
Strong drive and initiative, highly motivated.
Strong negotiating skills.
Strong information management skills, including personal computer use.
Exhibits strong self-management skills including a high degree of professionalism and dependability.
