BS/BA degree required; engineering or technical degree preferred.
3-5 years of proven sales experience in the downstream or power industry.
Strong knowledge of refining, petrochemical, and power industry applications and technology.
Solid network of current industry contacts preferred.
Excellent communication and presentation skills.
Responsibilities
Maintain and grow professional relationships with key customers.
Identify customer needs and overcome obstacles to drive sales.
Prospect and close new customer accounts and sales opportunities.
Stay updated on product knowledge and industry trends.
Provide comprehensive customer support focused on retention.
Collaborate with sales teams on account planning and product expansion.
Utilize Salesforce for opportunity tracking and reporting.
Benefits
Comprehensive customer support and retention focus.
Opportunities for collaboration with sales teams.
Access to industry knowledge and trends.
Professional development in refining and petrochemical sectors.
Full Job Description
Duties and Responsibilities:
Responsible for the maintenance and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive sales results for all final control products.
Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
Maintains a high degree of product and application knowledge.
Maintains a high degree of refining, petrochemical, and power industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
Maintains comprehensive customer support with a primary base on customer retention.
Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer-Sweiven.
Collaborates with Sales Team Leader on product and service expansion opportunities. Works within account teams as required developing and implementing the Account Plan.
Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
Maintains and updates Salesforce opportunities and monthly sales reports and other required correspondence in a timely and effective manner.
QUALIFICATIONS:
Education/Knowledge:
BS/BA degree required, engineering or associated technical degree preferred.
Strong knowledge of refining and petrochemical and/or power industry applications, operations and technology.
Experience/Skills:
A minimum of 3-5 years proven sales experience in the downstream or power industry. Solid network of current industry contacts is preferred.
COMPETENCIES:
Excellent demonstrated ability to interface with and influence technical decision makers.
Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
Excellent analytical and creative problem-solving skills.
Strong effective written and excellent oral communication skills, including strong presentation skills.
Strong technical ability to evaluate potential product applications and alternatives.
Strategic thinker- Cognizant of factors that may affect account strategy.
Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
Strong ability to interact effectively with all levels of customer contacts and internal personnel.
Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
Team player - Good conflict management/ consensus building skills.
Strong drive and initiative, highly motivated.
Strong negotiating skills.
Strong information management skills, including personal computer use.
Strong ability to manage customer expectations relative to deliverables and timeframes.
Exhibits strong self-management skills including a high degree of professionalism and dependability.
