What You'll Do- Client Management
- Support Account Executives in servicing middle-market commercial P&C accounts
- Assist with day-to-day client needs, including policy changes, documentation, billing questions, endorsements, and certificates of insurance
- Help prepare renewal materials and marketing submissions; coordinate with producers to ensure timely delivery and strong client outcomes
- Brokerage Excellence
- Apply knowledge to navigate complex coverage structures and negotiate with carriers
- Communicate with carriers to obtain quotes, endorsements, and other policy information
- Follow Arvor's client service playbook and contribute to maintaining consistent, high-quality service standards
- Innovation & Collaboration
- Participate in pilots of new tools and systems, providing feedback on usability and performance.
- Collaborate with internal teams, including engineering and product, to help improve service workflows.
- Demonstrate curiosity, reliability, and attention to detail in all aspects of work.
About You- Technician: You know commercial P&C coverages inside and out, combining technical mastery with meticulous attention to detail.
- Partner: You thrive in collaboration with producers, clients, and carriers, building trust through responsiveness and reliability.
- Forward-Thinking: You are curious and adaptable, always exploring how AI, automation, and better processes can improve outcomes.
- Velocity-Oriented: You move fast and make clear decisions, focusing on what drives results without sacrificing quality.
- Results-Driven: You take ownership of client outcomes, team success, and business impact.
- Industry Builder: You care deeply about redefining brokerage excellence and shaping the next era of commercial insurance.
Qualifications- 5+ years of commercial insurance brokerage experience (you have focused on middle-market and/or large accounts)
- Understanding of core commercial lines (Property, GL, Auto, WC, Umbrella and Specialty Lines)
- Proven success managing a book of complex accounts
- Strong communication and analytical skills
- Active, current P&C License (advanced designations a plus)
- Entrepreneurial mindset; comfortable in fast-moving environments
$85,000 - $150,000 a year
Equity:Meaningful ownership in Arvor's growth
Benefits: Comprehensive health insurance
401(k) with company match
5 weeks paid vacation + 11 paid holidays
Remote-first flexibility
