CapTrust

Account Manager

CapTrust$80K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required; Associates or Bachelor's in accounting/finance preferred
  • 4+ years in a client-facing business management or touring role
  • 3+ years in a client services capacity
  • Thorough understanding of general ledger, AP/AR, payroll, bank reconciliations, and financial statements
  • Experience with AgilLink preferred
  • Proficient in Microsoft Excel and accounting software
  • Strong leadership and training abilities

Responsibilities

  • Serve as primary client contact for all inquiries and requests
  • Oversee and coordinate bookkeeping team workflows
  • Review and distribute client-related communication
  • Manage daily client activities and ensure timely follow-ups
  • Review bookkeeping output for accuracy and compliance
  • Handle cash management duties and bank statement approvals
  • Monitor client insurance renewals and claims

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan
  • Life insurance
  • Potential for annual cash bonus
  • Flexible work location between Century City or Encino, CA
Full Job Description
Job Description Summary:
GRF is seeking an Account Manager to join our team of dedicated professionals. This position can be based out of Century City, CA or Encino, CA. The Account Manager acts as the primary point of contact for all client-related needs, is responsible for overseeing the day-to-day finances of their assigned clients, and oversees a staff of bookkeepers.

Job Description:
Primary Responsibilities
  • Respond to client inquiries and requests in a timely manner, disseminating client information internally as appropriate
  • Coordinate workflow of bookkeeping team
  • Review and distribute mail
  • Oversee daily client activity, including requests and timely follow up on all outstanding matters
  • Review work of bookkeepers (AP/AR, cash receipt and journal entry coding, general ledger, payroll, and financial statement review)
  • Cash management by reviewing bank balances and statements and approving transfers as needed
  • Download and monitor credit card activity for fraud alerts and credit score issues
  • Monitor insurance renewals and claims
  • New client set up, including bank account
  • Assist with large purchased such as homes and cars
  • Work with internal firm resources to assist with client contracts, royalties processing, and customized financial schedules
  • Assist with other financial transactions and reporting, such as 1099s, and annual/quarterly filings
  • Other projects and duties, as assigned


Qualifications:
  • High School Diploma or GED equivalent with 3+ years is required; Associate's or Bachelor's degree in accounting or finance highly preferred
  • 4+ years in a similar role in business management and/or touring is required
  • 3+ years in a client services field
  • Comprehensive knowledge of the general ledger, AP/AR, insurance, payroll, bank reconciliations, and financial statements
  • Experience with AgilLink is highly preferred
  • Advanced computer skills including Microsoft Excel, accounting software, and databases
  • Ability to delegate, manage and train team using clear instructions
  • Ability to manage high volume of work while remaining adaptable
  • Strong verbal and written communication skills as well as interpersonal skills and other key soft skills (i.e., communication, time management, emotional intelligence, adaptability, active listening, critical-thinking, etc.)


This position is an exempt position. The annualized base pay range for this role is expected to be between $80,000-$120,000base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate's experience and education.

About CapTrust

CapTrust is a financial services firm that provides investment advisory, fiduciary, and consulting services to institutional investors, retirement plan sponsors, and high net worth individuals. The company was founded in 1997 and is headquartered in Raleigh, North Carolina. CapTrust has over 800 employees and manages over $50 billion in assets. The company's services include investment consulting, fiduciary services, financial planning, and wealth management. CapTrust has been recognized as one of the fastest-growing RIAs in the country and has received numerous awards for its growth and client service.
Learn more about CapTrust
Size
800 employees
Industry
Founded
1989

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