High School Diploma or GED required; Associates or Bachelor's in accounting/finance preferred
4+ years in a client-facing business management or touring role
3+ years in a client services capacity
Thorough understanding of general ledger, AP/AR, payroll, bank reconciliations, and financial statements
Experience with AgilLink preferred
Proficient in Microsoft Excel and accounting software
Strong leadership and training abilities
Responsibilities
Serve as primary client contact for all inquiries and requests
Oversee and coordinate bookkeeping team workflows
Review and distribute client-related communication
Manage daily client activities and ensure timely follow-ups
Review bookkeeping output for accuracy and compliance
Handle cash management duties and bank statement approvals
Monitor client insurance renewals and claims
Benefits
Comprehensive medical, dental, and vision insurance
401(k) retirement plan
Life insurance
Potential for annual cash bonus
Flexible work location between Century City or Encino, CA
Full Job Description
Job Description Summary: GRF is seeking an Account Manager to join our team of dedicated professionals. This position can be based out of Century City, CA or Encino, CA. The Account Manager acts as the primary point of contact for all client-related needs, is responsible for overseeing the day-to-day finances of their assigned clients, and oversees a staff of bookkeepers.
Job Description: Primary Responsibilities
Respond to client inquiries and requests in a timely manner, disseminating client information internally as appropriate
Coordinate workflow of bookkeeping team
Review and distribute mail
Oversee daily client activity, including requests and timely follow up on all outstanding matters
Review work of bookkeepers (AP/AR, cash receipt and journal entry coding, general ledger, payroll, and financial statement review)
Cash management by reviewing bank balances and statements and approving transfers as needed
Download and monitor credit card activity for fraud alerts and credit score issues
Monitor insurance renewals and claims
New client set up, including bank account
Assist with large purchased such as homes and cars
Work with internal firm resources to assist with client contracts, royalties processing, and customized financial schedules
Assist with other financial transactions and reporting, such as 1099s, and annual/quarterly filings
Other projects and duties, as assigned
Qualifications:
High School Diploma or GED equivalent with 3+ years is required; Associate's or Bachelor's degree in accounting or finance highly preferred
4+ years in a similar role in business management and/or touring is required
3+ years in a client services field
Comprehensive knowledge of the general ledger, AP/AR, insurance, payroll, bank reconciliations, and financial statements
Experience with AgilLink is highly preferred
Advanced computer skills including Microsoft Excel, accounting software, and databases
Ability to delegate, manage and train team using clear instructions
Ability to manage high volume of work while remaining adaptable
Strong verbal and written communication skills as well as interpersonal skills and other key soft skills (i.e., communication, time management, emotional intelligence, adaptability, active listening, critical-thinking, etc.)
This position is an exempt position. The annualized base pay range for this role is expected to be between $80,000-$120,000base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate's experience and education.
About CapTrust
CapTrust is a financial services firm that provides investment advisory, fiduciary, and consulting services to institutional investors, retirement plan sponsors, and high net worth individuals. The company was founded in 1997 and is headquartered in Raleigh, North Carolina. CapTrust has over 800 employees and manages over $50 billion in assets. The company's services include investment consulting, fiduciary services, financial planning, and wealth management. CapTrust has been recognized as one of the fastest-growing RIAs in the country and has received numerous awards for its growth and client service.