Bachelor's degree in Engineering or Natural Sciences; Business Administration degree is a plus.
5-10 years of experience in Product/Application Engineering, with a focus on Business Development/Program Management.
Experience in the Pharmaceutical, Oil & Gas, Carbon Capture, or Intermediate Chemicals industries is preferred.
Strong understanding of engineering science and technology applications, particularly in emissions ceramics and related products.
Proven customer interface and negotiation skills, with the ability to work in multicultural environments.
Responsibilities
Research and report on company and competitor technology performance within the customer base.
Promote technologies to expand the customer portfolio.
Assist in product development to meet customer needs.
Assess customer needs through direct communication with existing and prospective clients.
Implement technical products and services into customer development and production programs.
Act as a technical liaison, providing functionality and capability reports internally and externally.
Monitor market trends and competitor performance to inform business strategies.
Benefits
Opportunity to work in a dynamic and innovative industry.
Engagement with global teams across the US, Japan, and Europe.
Participation in industry conferences for professional development.
Flexible work environment with potential for international travel.
Exposure to cutting-edge technologies in renewable energy sectors.
Full Job Description
I. BASIC FUNCTIONS The Account Manager would be responsible for maintaining and developing new relationships in the fields of Direct Air Capture (DAC), Renewable Natural Gas (RNG) Upgrading to begin with. The person is expected to have / develop a good knowledge of the industry stakeholders to effectively work with them and support Business decisions for NGK. The person would also be the face of NGK at industry coalitions and lobby groups for DAC and RNG.
The Account Manager would also be a key member supporting the technical aspects supporting discussions with the product development teams in US, Japan and other members of NGK around the world thereby linking the entire NGK world with updates on the North American experience and activities. The person is also expected to be flexible to adopt and adapt new technologies for exploring new allied industries for various use cases as it may be become relevant.
II. ESSENTIAL FUNCTIONS
Researches and reports information on the performance of company technologies as well as competing technologies within the Customer base.
Increase the Customer portfolio by promoting technologies to new Customers
Aids in the development and application of products to fulfill customer needs.
Confers with existing and prospective customers and assesses customer needs.
Promotes and implements technical products and services into customer development and production programs.
Responsibilities include providing product functionality and capability reports and acting as technical liaison both internally and externally.
Responsible for communication between NGK and customers and acts as the liaison for the commercial and technical aspects of the business.
Communicates internally on regular basis with other global offices, including Europe and Japan.
Lead responsibility:
For creating Budget files twice, a year with concurrence of the team members
For monitoring sales and delivery figures related to the budget files
Preparation of proposals, contract negotiation and changes with the Customers
For all interactions with customers on technical and commercial aspects
For maintaining and growing the customer database by formulating specific business strategies and execution tactics as agreed with team members
For resolving Quality Assurance (QA) issues and diagnostics of technical problems related to the products and relevant specifications.
Understands the technical intricacies of the associated products to position, present and apply based on the Customer needs
Ensures Compliance and support of company policies, procedures and objectives
Monitors market trends and recommend necessary business strategies.
Monitors competitor performance and recommend product/technology & commercial development strategies as required. Anticipates possible future actions of the competition.
Support with Industry / market information relevant for the Product Development Gate Process to support a flawless launch
Participates in conferences either exhibiting, presenting or attending to gather key strategic market insights which drive strategic decisions.
III. QUALIFICATIONS
Education : Bachelor's degree in Engineering or Natural Sciences. Additional Business Administration Degree a plus. Experience: 5 - 10 years of Experience in Product / Application Engineering Role with some or entire portion in Business Development / Program Management Role would be preferred Preferred work sectors: Pharmaceutical Industry; Oil & Gas Industry; Carbon Capture Industry; Intermediate Chemicals Skills / Aptitude:
Knowledge of the practical application of engineering science and technology. Emissions ceramics products, Coater and Canner experience preferred.
Self-starter with ability to work in multi-cultural environments
Strong customer interface and negotiation skills.
Ability to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Work Environment: Office environment. Overtime may be required to meet deadlines of assigned tasks. Domestic and International travel is required. Frequent conference calls with Japanese and European colleagues.
