3+ years of experience in Marketing, Customer Service, Sales, Planning, or Finance
1+ years of experience in electronic components manufacturing preferred
Advanced PC skills in MS Excel and PowerPoint, including V-lookups and Pivot Tables
Ability to travel as needed, up to 10%
Responsibilities
Understand customers' critical demands and business environments
Support customer activities by resolving delivery, quality, inventory, and demand issues
Handle requests from various stakeholders with a data-driven approach
Secure accurate monthly forecasts for key accounts
Provide forecast analysis to ensure data integrity
Benefits
Opportunity to work with key OEM/ODM customers worldwide
Focus on customer advocacy and relationship building
Dynamic work environment with international exposure
Performance measured through established objectives and stakeholder feedback
Collaborative team culture that values learning and development
Full Job Description
Position: Account Manager (Cable Backplane)
Location: Nashua, NH
The Account Manager will focus on customer advocacy, being the voice of the customer into the organization as well as the voice of Amphenol out to the customer, taking care of critical customer needs, interfacing and building relationships with external customers and providing customer support to Product Managers, Project management, and other internal functions. The ideal candidate will possess excellent verbal and written English skills and possess a team player attitude with the desire and capacity to learn. Due to the nature of this position, an outgoing and detail-oriented person who is able to work under pressure would be best suited. Performance will be measured based on established annual objectives, and as applicable, feedback from internal and external stakeholders.
RESPONSIBILITIES:
This individual will have responsibility for several key OEM/ODM customers worldwide within the High Speed Cable Backplane Business (CBS). The position requires excellent communication skills with a substantial focus on customer care and marketing/business analysis.
Knowing your customers and their projects/products, understanding customers' critical demand and business environment
Supporting customer activities, resolving delivery, quality, inventory, and demand issues in an international and time sensitive environment
Handling requests from different stakeholders (sales, customers, ODM/CMs, and production team from multiple sites globally) with a data driven and analytical approach
Securing trustful monthly forecast for key accounts and providing forecast analysis to ensure data integrity.
QUALIFICATIONS:
The successful candidate will be skilled at working with a high level of detail and will be able to manage multiple tasks for customers in a time sensitive environment. Organizational skills and summarizing conclusions via data analysis is an important part of the position. To do so requires a good, working knowledge of Excel and PowerPoint and the ability to communicate effectively.
BS Degree in Marketing, Business, or related area
3+ years of experience in Marketing, Customer Service, Sales, Planning or Finance
1+ years of experience working in an electronic components manufacturing environment is preferred
Advanced PC Skills in MS Excel and PowerPoint. Working ability with V-lookups, Pivot Tables, and other more advanced excel skills
