Strong relationship-building with technical clients
Track record of upselling in consultative environments
Problem-solving for complex pricing scenarios
Experience with cross-functional project management
Ability to thrive in fast-paced, ambiguous settings
Excellent verbal and written communication skills
Responsibilities
Own contract renewals and lead negotiations to boost revenue
Develop sales strategies for product adoption and client retention
Solve client issues by coordinating across teams to enhance products
Manage the complete sales cycle from lead generation to closing
Generate leads through various methods like cold calling and networking
Ensure excellent customer experiences in every engagement
Identify user pain points to tailor Stripe solutions
Benefits
Collaborative team environment focused on growth
Opportunity to work with leading technology in the financial sector
Engagement with a diverse range of stakeholders
Exposure to a high-growth startup ecosystem
Professional development opportunities through cross-team collaboration
Full Job Description
About the team
The Startups, Core Grower team is a consultative sales team that is responsible for the growth and retention of the largest and fastest-growing Startup customers at Stripe. As an Account Executive, you'll identify new opportunities for our clients to get the most out of Stripe by understanding our clients' needs, execute scaled sales strategies to close upsells and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe products. What you'll do Responsibilities
Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
Own the full sales cycle from lead to close for startups and small and medium businesses
Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
Make every potential Stripe user happy with every interaction, regardless of deal size
Identify and understand users' pain points to propose Stripe solutions
Make sure that internal teams are set up for users' success by coordinating with other Stripe teams
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements
3+ years of experience in a client-facing sales role
Ability to understand complex technical ecosystems and build great relationships with technical customers
Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
Problem-solving ability to manage complex pricing and cost considerations
Experience managing projects with input from cross-functional teams
A knack for working well with a wide range of stakeholders, both internally and externally
Ability and motivation to operate in an ambiguous and fast-paced environment
Superior verbal and written communication skills
Preferred qualifications
Prior experience in a sales and customer-facing role at a high-growth technology company
Experience with Excel and SQL, or a willingness to learn
About Stripe
Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
