OverviewOur Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. We expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilisation of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.
Responsibilities
Develop and implement named Account or Territory (India) plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.
Developing and execute strategies to drive growth and engagement within the mid-market segment.
Identify and qualify opportunities within the defined mid-market customer segment.
Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.
Conducting product demonstrations and presentations to showcase the value proposition to potential clients.
Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline processes and enhance overall customer satisfaction.
Providing regular updates and reports to management on progress and outcomes.
Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.
Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required.
Qualifications
8+ years of Enterprise Software Sales Experience
Experience growing mid-market accounts with India-based customers
Experience creating alignment and orchestrating internal account teams
Experience managing key customer relationships.
Extensive experience utilising a CRM to achieve and correlate key performance metrics
Building and leading territory account plans
Experience leading or coordinating Account teams to drive successful customer outcomes
Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities
Proven track record of meeting or exceeding performance targets
Contributes to the overall team culture in a positive, impactful way
Our perks & benefitsAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
