Account Executive III (Onsite)

iHomefinder

$65K — $125K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in sales or customer service, proven ability to exceed quotas
  • Strong knowledge of market research, sales and negotiation principles
  • Experience in a fast-paced, evolving work environment
  • Demonstrated strong customer focus
  • Proficient in Salesforce or similar CRM tools
  • Interest in software-as-a-service sales
  • Excellent organizational and multitasking abilities

Responsibilities

  • Engage customers via phone and email to promote products
  • Educate clients on product offerings to enhance online presence
  • Timely follow-up with customers to answer questions
  • Identify and resolve customer issues effectively
  • Achieve monthly sales goals while ensuring customer satisfaction
  • Continuously improve product knowledge to enhance sales performance
  • Log daily sales activities accurately in Salesforce

Benefits

  • Full-time remote work setting
  • Opportunity for professional growth in SaaS sales
  • Access to company resources and training
  • No required travel
  • Occasional onsite meetings may occur
Full Job Description
POSITION OVERVIEW
To be successful in this role, you will need to have 7+ years of proven success in SaaS sales. This is a full-time remote position. The Account Executive III will work with real estate agents, agent teams and brokerages seeking to purchase iHomefinder products.

ESSENTIAL FUNCTIONS
  • Work directly with customers via telephone and email to describe products and services to persuade prospects to purchase
  • Educate customers on product offerings and services to improve their "online presence", explain pricing and answering their questions about our solutions
  • Follow up with customers via telephone or email in a timely manner
  • Identify customer issues and provide resolution to issues for our customers
  • Consistently meet departmental sales goals of monthly revenue generated from sales activities while maintaining targeted customer satisfaction rates
  • Continue to build your proficiency in our products, services, and processes to improve sales effectiveness
  • Maintain accurate daily record of sales activity in Salesforce
  • Performs other duties as requested by management

SKILLS & QUALIFICATIONS
  • 7+ years of experience meeting and exceeding quota as an Account Executive, or in other sales/customer service role
  • Knowledge of market research, sales and negotiating principles
  • Prior experience working in a high paced, evolving environment
  • Strong customer focus
  • Experience using Salesforce or similar CRM tools to nurture, track and report on lead
  • Experience with or a desire to learn software-as-a-service sales
  • Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
  • Ability to manage sensitive and critical client information
  • Previous sales experience is a plus

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a remote work setting. Occasional meetings at FRONTSTEPS / iHomefinder facilities may be required. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.

Travel
Travel is not required for this position.

Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with arms and hands.

Education
  • An Associate degree or equivalent experience is preferred

Compensation
This position is a full-time position based onsite at the Eugene, OR headquarters and pays an annual salary of $65,000 with an OTE of $125,000.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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