T-Mobile

Account Executive, Government

T-Mobile$78K — $140K *
US-AnywhereRemote in Tennessee, US
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required
  • 3+ years experience in selling to government accounts preferred
  • 3+ years customer service experience preferred
  • 3+ years business markets sales experience preferred
  • 3+ years wireless industry sales experience preferred
  • 3+ years telesales or technical sales experience preferred

Responsibilities

  • Generate new sales opportunities and meet targets through outreach to government accounts
  • Establish and maintain customer relationships to drive growth and identify upsell opportunities
  • Conduct continuous training to stay current on products and sales methodologies
  • Demonstrate professional conduct to foster collaboration with colleagues
  • Perform additional duties as assigned by management

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off and holidays totaling about 4 weeks annually for full-time employees
  • Tuition assistance and college coaching
  • Mobile service and home internet discounts
  • Pet insurance and commuter programs
Full Job Description
Job Overview This role supports the growth and retention of local government accounts through direct sales and account management activities. Primary functions include generating new sales opportunities, renewing contracts, and increasing customer satisfaction within government accounts. The role differentiates by focusing on strategic relationship building and aligning sales efforts with organizational values and metrics. Success is measured by meeting sales targets, renewal rates, customer retention, and overall revenue growth. The work impacts the organization by expanding government account revenue and enhancing customer relationships to support long-term business objectives. Job Responsibilities: • Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts • Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities • Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies • Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • High School Diploma/GED (Required) • 3+ Years Selling to Government (State and Local) accounts. (Preferred) • 3+ Years Extensive customer service experience (Preferred) • 3+ Years of Business markets sales experience` (Preferred) • 3+ Years Wireless industry sales experience. (Preferred) • 3+ Years Telesales or technical sales experience. (Preferred) Knowledge, Skills and Abilities: • Account Management Effectively manage customer accounts to ensure satisfaction and retention. (Required) • Prospecting & Selling Proven track record of delivering tailored solutions that meet specific client needs, ensuring high customer satisfaction and fostering long-term relationships. (Required) • Attention To Detail Maintain accuracy and thoroughness in all tasks to ensure high-quality outcomes. (Required) • Problem Solving and Analysis Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making. (Required) • Building Relationships Develop and maintain strong relationships with clients and stakeholders. (Required) • Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required) • CRM and Microsoft Office CRM & Microsoft Office: Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required) • Communication Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required) • Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $130,100 - $234,600, inclusive of target incentives Base Pay Range: $78,060 - $140,760 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  https://paylookup.t-mobile.com/paylookup?reqID=REQ354008¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.  At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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