Convergint Technologies

Account Executive - Fire Alarm (Global Account)

Convergint Technologies$90K — $108K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in fire alarm & life safety sales, with a focus on managing dedicated accounts.
  • Strong understanding of NFPA codes related to fire safety and life safety regulations.
  • Experience with large-scale, multi-site account management in industrial or manufacturing settings.
  • Demonstrated ability in developing customer relationships at all levels, including senior management.
  • Excellent presentation skills paired with a capacity for proposal construction.

Responsibilities

  • Take ownership of a high-value, established global account in the manufacturing sector.
  • Coordinate service delivery across multiple business units and geographic locations.
  • Develop and maintain executive-level relationships to secure ongoing account commitment.
  • Lead strategic planning sessions to identify customer growth opportunities and align strategies.
  • Manage contract terms and renewal processes proactively to ensure service continuity.
  • Collaborate with teams to create compelling proposals that effectively communicate Convergint's value.
  • Monitor and expand sales opportunities within the account to achieve set revenue targets.

Benefits

  • 13+ days of annual paid time off, plus 10 company holidays.
  • Flexible fun days off to promote workplace culture.
  • Comprehensive medical, dental, and vision insurance coverage.
  • 401K matching and financial planning support.
  • Tuition reimbursement for ongoing education.
  • Work-life balance initiatives, including corporate social responsibility days.
Full Job Description
In this role, you take ownership of a dedicated, established global account. You are stepping into a strategic, named account with an existing footprint, relationships, and service agreements. As a Fire Account Executive, you are a part of a dynamic sales team that allows you to grow as Convergint grows.

What you'll do with "Our Training and Your Experience"
  • Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • Account Transition & Continuity: Take ownership of a dedicated, high-value global manufacturing account.
  • Multi-Site / Global Coordination: Serve as the primary point of contact across the account's multiple sites, business units, and/or regions, coordinating consistent service delivery and a unified account strategy globally.
  • Executive Relationship Management: Build and sustain relationships with outside risk insurers, facilities, EHS, operations leadership up to the director/VP level - not just day-to-day contacts - to secure the account's long-term commitment to Convergint.
  • Local Contractor Management: Develop day-to-day relationships with ECs/GCs/AEs that are both integrated onsite as well as key players in the construction bid process.
  • Contract & Renewal Management: Understand and manage existing service agreements, contract terms, SLAs, and renewal timelines; proactively get ahead of renewals rather than reacting to them.
  • Strategic Account Planning (QBRs): Lead and participate in regular strategic account reviews with the customer to report on performance, surface new needs, align on a forward-looking account growth plan, and educate the customer on the latest developments in fire alarm, mass notification, and life safety technologies.
  • Account Development: Responsible for selling the continuum of fire alarm integration services, maintenance programs, managed services, and transformational services.
  • Develop Pipeline: Identify expansion opportunities within the account's existing footprint by working with real decision makers to assess need, build a business case, and establish a decision timeframe. Build and maintain a 4:1 pipeline over target revenue goal.
  • Proposal Construction: Leading the sales pursuit team to construct winning proposals. Expected Results: Proposals include the quote, business case and why we are uniquely qualified.
  • Presenting & Closing: Present proposals to the decision makers while managing objections related to timing, price, and competition. Expected Results: Final negotiations lead to go or no-go decisions timely.
  • Collaborate with Subject Matter Experts: Collaborate with designers/estimators, sales engineers, subject matter experts, program/project managers, and partners as needed to create and deliver winning proposals. Expected results: Business case and technical solution result in winning proposals.
  • Perform other duties and responsibilities as requested or required.

What You'll Need
  • Proven history of success selling Fire Alarm & Life Safety solutions with established, major 'specification grade manufacturers'.
  • Proven track record of account retention and expansion within an existing book of business, in addition to new-opportunity development.
  • Working knowledge of NFPA 72 (Fire Alarm Code), NFPA 101 (Life Safety Code), and applicable IBC provisions, sufficient to speak credibly with AHJs, engineers, and facility/EHS stakeholders and to spot code-driven scope in a proposal.
  • Familiarity with electrical means and methods of construction as they relate to fire alarm and life safety system installation, sufficient to collaborate effectively with designers, estimators, and electrical trades.
  • Comfort managing relationships across multiple sites, regions, or business units within a single global customer.
  • Experience in manufacturing or industrial environments preferred.
  • Comfortable with navigating and attending regular onsite walk-throughs within an industrial manufacturing environment.
  • Strong affinity for problem solving.
  • Desire to learn, understand, and apply solutions to customer challenges.
  • Ability to build customer confidence and cultivate business relationships at multiple levels, including senior leadership.
  • Proactively source sales & service opportunities.
  • Ability to adapt to business changes with the ability to influence others.
  • Basic skills in Microsoft Office, Teams, Spreadsheets as well as hosted project collaboration applications. Bluebeam preferred.
  • Strong presentation and communication skills.


Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable0
  • Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: At least 5 years of fire solutions sales, including demonstrated experience managing a dedicated or strategic account

Preferred:
  • NICET II certification, with demonstrated ability/track record to advance toward NICET III

Salary: $90,000+ annually, commensurate with experience and qualifications.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

About Convergint Technologies

Convergint Technologies is a global provider of security and fire alarm systems for commercial and industrial customers. The company was founded in 2001 and is headquartered in Bannockburn, Illinois. Convergint's services include design, installation, and maintenance of security systems, as well as integration with other building systems such as HVAC and lighting. The company serves a variety of industries, including healthcare, education, and government. Convergint is committed to providing innovative, reliable, and cost-effective solutions to its customers.
Learn more about Convergint Technologies
Size
5,000 employees
Industry
Founded
2001

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