WHAT WE'RE LOOKING FORThe Account Executive manages and develops the overall strategy for insured accounts and non-insurance risk transfer techniques including placement of insurance policies. The Account Executive is responsible for providing accurate and responsive management on more complex accounts, while providing guidance and mentorship in a team environment. In addition, the Account Executive will build and maintain relationships with clients to encourage new and repeat business opportunities.
A GLIMPSE INTO YOUR DAY- Serves as a client advocate and primary point of contact for assigned accounts, addressing questions, guiding on coverage changes, and educating on exclusions and exposures.
- Achieves client retention goals as assigned.
- Develops professional relationships and understands clients' core business.
- Manages client expectations, service commitments, and anticipates client needs.
- Understands client's deficiencies in coverage and consults with them to make sure they are fully covered to limit any exposures.
- Identifies commercial lines coverage deficiencies and consults to ensure full coverage.
- Analyzes accounts based on risk characteristics and exposure.
- Handles complex accounts and designs strategic insurance plans.
- Acts as field underwriter, binding coverage as appropriate.
- Remarkets renewals to ensure high account retention.
- Prepares proposals, loss evaluations, and risk analyses for accurate quotations.
- Educates clients on policy coverage and changes.
- Assists with claims, facilitating prompt carrier responses.
- Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed. Proactively communicates significant audit discrepancies to clients and determines further action.
- Reviews cancellation requests, determining reasons and attempts to retain client accounts while maintaining the company's financial integrity.
- Maintains and updates electronic files.
- Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services.
- Recommends process improvements as needed.
- Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience
- Performs other projects, duties, and tasks, as assigned.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE- A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals with CPCU and/or Certified Insurance Counselor (CIC) Designations.
- High School Diploma or equivalent. Four-year degree preferred.
- Minimum 7 years' experience in the insurance industry with a focus on Commercial lines of coverage required.
- In-depth understanding of all aspects of commercial lines of coverage.
- In-depth knowledge and understanding of risk management and loss control.
- Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.
- Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications, such as online agency management systems and carrier sites.
- In-depth knowledge of insurance markets, products, services, insurance ratings and underwriting procedures.
- Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation.
- Self-managed and responsible for project and time management.
- Ability to work independently and as part of a team.
WHY CHOOSE RELATION?- Competitive pay.
- A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
- Career advancement and development opportunities.
Note: The above is not all encompassing of the full position description.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
$85,000.00 - $165,000.00
