THE ROLEWe're looking for an experienced Director, Client Partnership to lead a $3M-5M portfolio at DEPT®. You'll bring deep experience with complex, multi-service client engagements, from overseeing multi-discipline programs and complex platforms to bringing emerging tools into client work. You're a strategic thinker with a track record in collaborative leadership, client relationships, and business development within an agency setting.
Location: This is a remote, US-based role, ideally based in NYC. We're open to candidates in the Central or Eastern time zones.
What you'll do- Serve as the key day-to-day client contact, building strong, trusted relationships with stakeholders across the account
- Lead client meetings, including status calls, briefings, work presentations, and reviews, with confidence and clear direction
- Manage the team across individual workstreams, setting priorities, keeping work moving, and ensuring quality stays high
- Partner closely with Delivery to make sure projects are well planned, properly resourced, and land on time
- Work with craft teams (e.g., creative, strategy, technology) to brief clearly and deliver great work for clients
- Own timelines and scope across workstreams, flagging risks early and managing changes with both the client and the team
Who we're looking for- An experienced Director who is already operating at the top end of the level
- Experience independently running a sizeable account or multiple workstreams
- Confidence, credibility, and composure with clients, including comfort pushing back and handling difficult conversations
- Comfort working with multiple client stakeholders within a complex organization
- A strong commercial and operational grip on scopes, budgets, and resourcing
- A people leader who has managed and developed a team
- A proactive, low-ego approach, happy to be the engine of the account
Nice to have- Experience on heavy tech projects or creative/media workflows with a complex client
WHAT DO WE OFFER?We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
- Healthcare, Dental, and Vision coverage
- 401k plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
#LI-RemoteThe anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise,
physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.
US Remote Range
$150,000-$200,000 USD
