WE ARE HIRING AN ACCOUNT DIRECTOR
We9re looking for a confident, commercially minded Account Director to lead our most important client relationships and help drive long-term growth for TLC and our partners.
This is a role for someone who thrives on connection - with clients, with teams, and with the work. You9ll be trusted by senior stakeholders, respected internally as calm and credible and motivated by building partnerships that last.
You9ll bring strategic thinking, commercial sharpness, and positive energy to everything you do. You9ll create the conditions for great work to happen, support teams to perform at their best, and help TLC continue to grow in smart, sustainable ways.
What you9ll be doing:- Act as a strategic partner to key clients, building trusted, long-standing relationships
- Shape account strategy and growth plans that unlock opportunity for clients and TLC
- Identify and convert opportunities to deepen partnerships and grow revenue
- Lead account teams with care, clarity, and ambition, setting high standards while supporting development
- Own the commercial health of your accounts, including forecasting, profitability, and delivery quality
- Bring teams together across disciplines to ensure work is joined-up, focused, and impactful
- Play a key role in pitches and proposals, helping us win and grow the right business
- Use insight, data, and experience to guide decisions and keep work moving forward with purpose
Who we9re looking for:- Strong experience leading and growing client accounts, ideally within marketing, advertising, or communications
- Confidence working with senior clients and navigating complex stakeholder environments
- Natural leadership style that brings out the best in people
- Commercial instinct and a clear understanding of what drives sustainable growth
- Clear communication, sound judgement, and the ability to stay calm under pressure
- A genuine desire to do great work with good people
What success looks like- Clients see you as a trusted partner who understands their business and brings smart solutions
- Teams feel supported, motivated, and clear on what great looks like
- Accounts grow through strong relationships, commercial discipline, and confident leadership
- The energy around you is positive, collaborative, and focused on progress
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a 9world within the world9 that is free from prejudice, bias and inequity.
A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you9re excited by everything we9ve told you, then it9s time to apply!
