9+ years in platform-as-a-service or software-as-a-service sales
Experience managing and expanding customer relationships throughout the lifecycle
Proven track record in developing accounts from early stages to deployment
Skilled in designing and implementing complex deal strategies
Direct experience working with C-level executives
Ability to communicate intricate technical concepts clearly to diverse stakeholders
Expertise in gathering and analyzing competitive and market intelligence
Responsibilities
Manage a portfolio of customer accounts, creating and executing comprehensive strategies
Support accounts from initial engagement to deployment and renewal
Develop new and existing accounts through proactive pipeline generation and customer engagement
Collaborate with engineers to build and execute complex customer programs
Own revenue targets and manage forecasts
Analyze key account metrics to produce insights for various stakeholders
Monitor industry trends to inform product strategy and company objectives
Benefits
Hybrid work model with 3 days in-office per week
Relocation assistance for new employees
Support for recruitment and onboarding of team members
Encouragement of strong company culture
Opportunity to work at the intersection of AI and business strategy
Full Job Description
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You'll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You'll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal
Develop new and existing accounts through pipeline generation, discovery, evaluation, and successful adoption
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a revenue target
Manage revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
9+ years selling and renewing platform-as-a-service and/or software-as-a-service
Managing and growing customer relationships across the full lifecycle
Developing accounts from early sales stages through successful deployment
Designing and executing complex deal strategies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Gathering, distilling, and processing complex market, industry, competitor, customer, and prospect intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
