Full Job Description
We9re seeking an Account Director to join our crew in our downtown Edmonton office.
A leader who is calm in the chaos, a strategic operator, and a trusted advisor. The best Account Directors don9t just manage accounts; they see around corners, spotting challenges and opportunities before senior leads or clients can ask. They turn client relationships into lasting partnerships and good campaigns into great, unignorable work.
You9ll counsel clients on the big decisions. You9ll rally strategy, creative, media, and public affairs behind one vision. You9ll uphold the standard of excellent client service.
KEY RESPONSIBILITIES:
3 Lead senior client relationships and serve as a trusted strategic advisor.
3 Develop integrated communications, marketing and campaign strategies that align with client objectives.
3 Turn complex client challenges into clear strategic direction and actionable briefs.
3 Lead major client presentations, strategic discussions and senior-level meetings.
3 Provide clear, thoughtful counsel and recommendations to clients, including when that means challenging their assumptions.
3 Oversee multiple accounts and projects, ensuring the quality and strategic integrity of the work.
3 Lead integrated agency teams across account service, strategy, creative, media and communications.
3 Identify emerging audience, market, reputational or organizational issues and recommend solutions.
3 Identify opportunities to deepen client relationships and grow accounts where Berlin can provide additional value.
3 Maintain senior oversight of account budgets, scopes, timelines and profitability.
3 Anticipate resourcing needs and work with agency leadership to ensure accounts are appropriately staffed.
3 Provide direction, mentorship and feedback to Account Supervisors, Account Managers and Coordinators.
3 Contribute to new business opportunities, including strategy development, proposals and presentations.
3 Maintain a strong understanding of advertising, media, communications and the broader cultural and political environment in which our clients operate.
3 Work with Berlin9s leadership team to continually improve the quality of our client service and our work.
QUALIFICATIONS AND EXPERIENCE
REQUIRED:
3 At least 8 years of progressive communications, marketing or advertising experience.
3 Significant experience leading client relationships, major accounts or complex projects.
3 Demonstrated ability to develop a strategy and translate it into effective communications or marketing programs.
3 Experience leading multidisciplinary teams.
3 Strong presentation, facilitation and client counsel skills.
3 Excellent writing and communication skills.
3 Strong financial and project management skills, including experience managing budgets and scopes of work.
3 The judgment and confidence to provide senior-level advice to clients.
HELPFUL:
3 Experience working at an advertising, marketing, communications or public relations agency.
3 Experience managing integrated campaigns across paid, earned, owned and digital channels.
3 Experience working with government, public-sector, not-for-profit and/or member-based organizations.
3 Experience contributing to business development, proposals and pitches.
3 Experience managing and developing account service professionals.
3 Bachelor9s Degree in business, arts, communications or a related discipline.
Candidates are required to submit a cover letter with their application. Only candidates selected for an interview will be contacted.
This position will remain open until filled.
