State Farm

Account Associate - State Farm Agent Team Member

State Farm$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong organizational skills and attention to detail
  • Excellent customer service and communication skills
  • Previous experience in insurance or a related field preferred

Responsibilities

  • Manage client accounts and update information in the database
  • Assist clients with policy changes and inquiries
  • Process insurance claims and follow up with clients on claim status
  • Coordinate with underwriters to ensure timely policy issuance

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Full Job Description
Responsive recruiter

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Noah Pierce - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Manage client accounts and update information in the database.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

ABOUT OUR AGENCY:The Noah Pierce State Farm Agency is a growing, community-focused insurance office based in Helotes, Texas, proudly serving Helotes, San Antonio, Boerne, Bandera, and surrounding areas. We're looking for people who take pride in their work, enjoy helping others, and want to be part of a team that values both professionalism and genuine relationships.

Noah Pierce grew up in Rice Lake, Wisconsin, and attended Evangel University before moving to Texas with his wife, Becca. He began his insurance career as a licensed team member in his cousin's State Farm agency, where he discovered a passion for serving clients, building trust, and developing strong teams. That experience led him to open his own agency in 2020.

Since then, the agency has grown steadily to a team of approximately 15 professionals across sales, service, leadership, and operations. We're proud of the culture we've built-one rooted in accountability, support, and continuous improvement. As part of our long-term growth plan, we're excited to be opening a second location in April 2026, creating new opportunities for advancement and leadership.

Our mission is to help individuals and families cut through life's uncertainties and live with confidence-knowing their insurance coverage truly protects what matters most. We believe in education over pressure, long-term relationships over quick transactions, and showing up consistently for our clients and our community.

We're seeking team members who are:
  • Reliable, motivated, and eager to grow
  • Professional, organized, and detail-oriented
  • Comfortable building relationships and communicating with clients
  • Team-oriented, with strong ownership and follow-through
  • Interested in a long-term opportunity with room to develop
  • Insurance experience is helpful, but not required. We care just as much about attitude, work ethic, coachability, and a desire to learn.

Why Join Our Team?
  • Supportive leadership that genuinely invests in training and development
  • A structured, well-run agency with clear expectations and growth paths
  • A stable, expanding organization with long-term career opportunities
  • A culture that values people, performance, and doing things the right way

If you're looking for a role where your work matters, your effort is recognized, and you can grow alongside a strong, driven team-we'd love to connect with you.

Compensation: $90,000.00 - $120,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Noah Pierce - State Farm Agent

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Helotes, TX and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

About State Farm

State Farm is a large group of insurance companies throughout the United States. State Farm participates in many online communities they want these to be places where people can share, discuss and discover great information and ideas. In keeping with the spirit of these communities they have a core set of guidelines for everyone to follow. These will make their State Farm online communities a place everyone can enjoy.

State Farm Careers

Joining State Farm means becoming part of a community of driven professionals dedicated to innovation and leadership in the insurance industry. As one of the leading insurance providers, State Farm offers unparalleled job opportunities and career growth prospects within a culture that values diversity and inclusion.

Work You’ll Do

At State Farm, your work will directly contribute to our mission of helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is at the forefront of developing innovative solutions that meet the evolving needs of our customers.

Empower Your Professional Growth

State Farm is not just about insurance; it's about fostering a culture of continuous professional development and leadership. With a variety of career paths available, the potential for growth is limitless. Whether you're looking to advance in claims handling, underwriting, marketing, or customer service, State Farm provides the training and support needed to advance your career.

Innovate with Us

Our commitment to innovation is fundamental to our success. At State Farm, you will work alongside industry experts to develop solutions that not only meet current customer needs but also anticipate future trends in the insurance industry. Our collaborative environment encourages creativity and out-of-the-box thinking to drive innovation and efficiency.

Join Our Diverse Team

Diversity and inclusion are at the heart of our company culture. State Farm believes that a diverse workforce fosters better decision-making and more effective teams. We are committed to providing diversity training and networking opportunities that enhance the skills and potential of all team members.

Internship and Employment Opportunities

State Farm offers a range of internship and employment opportunities that provide hands-on experience in the insurance industry. Our internships are designed to give you a solid foundation in your chosen field, while full-time positions offer benefits and the chance to work as part of a dynamic team.

Benefits of Working at State Farm

Choosing a career at State Farm means enjoying a competitive package of benefits that support both your professional and personal life. From health and wellness programs to retirement plans, we ensure that our team members are well taken care of.

How to Apply

Ready to take the next step in your career? Explore the open positions on our State Farm Jobs page. Tailor your resume to highlight the skills and experiences that align with the position you are interested in. Prepare for your interview by researching common questions and practicing your responses. Our hiring process is designed to identify passionate, curious, and solution-driven team players who are ready to make a difference.

Stay Connected

Keep up to date with the latest at State Farm by following our Careers Blog. Here, you’ll find career tips, insider perspectives, and industry-leading insights that you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at State Farm. Join State Farm today and be part of a company that values innovation, leadership, and a commitment to its employees.
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