Account Associate - State Farm Agent Team Member

State Farm

$100K — $115K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong organizational skills and attention to detail
  • Excellent customer service and communication skills
  • Previous experience in insurance or a related field preferred

Responsibilities

  • Manage customer accounts and update information in the database
  • Assist customers with policy changes and inquiries
  • Process insurance claims and follow up with customers on claim status
  • Coordinate with underwriters to ensure timely policy issuance

Benefits

  • Simple IRA
  • Bonus based on performance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Full Job Description
Responsive recruiter

Replies within 24 hours

Benefits:
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


ROLE DESCRIPTION:At Michelle Twitchell - State Farm Agent, we are looking for a motivated Account Associate - State Farm Agent Team Member who is eager to contribute to the continued success of our agency. In this role, you'll engage directly with customers to understand their unique situations, offer coverage solutions that provide real value, and support them with excellent service throughout the process. Your enthusiasm for helping people and your focus on growth will make you a strong fit for our team.

This is a great opportunity for someone who enjoys sales, values meaningful connections, and is committed to professional development. Those who excel will find opportunities to take on greater responsibility and advance within the agency.

RESPONSIBILITIES:
  • Prospect and connect with potential customers to expand the agency's reach.
  • Provide clear explanations of insurance options, helping customers make informed decisions.
  • Nurture long-term relationships through consistent follow-up and customer care.
  • Manage customer files accurately and handle policy servicing needs.

QUALIFICATIONS:
  • Confident communicator with strong relationship-building skills.
  • Background in sales or customer service is preferred but not required.
  • Self-motivated, goal-oriented, and eager to achieve results.
  • Organized and able to manage multiple tasks effectively.


Compensation: $100,000.00 - $115,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

  • Our office is located in Bartlett, Illinois.
  • I have been a State Farm agent since 1990.
  • I am a proud graduate of Millikin.
  • We currently have 14 team members at our agency.
  • We have 91 years of combined insurance experience in our office.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet
  • Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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