JP Morgan Chase & Co.

Accessibility Director - Employee Experience

JP Morgan Chase & Co.$125K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of accessibility testing experience with 3+ years in a leadership role.
  • Expert knowledge of accessibility standards (WCAG 2.2, WAI-ARIA).
  • Experience with enterprise design systems or component libraries.
  • Strong product management skills for internal platforms including strategy and roadmap.
  • Proven ability to develop and mentor team members at all skill levels.
  • Effective collaboration skills with product, design, and engineering teams.
  • Strong program management skills to oversee multiple projects.

Responsibilities

  • Lead design and development of digital products for employee accessibility.
  • Implement accessibility tools and technologies to enhance usability.
  • Provide expert guidance on accessibility to leadership and stakeholders.
  • Design and deliver internal training on digital accessibility.
  • Stay updated on accessibility trends and advancements in assistive tech.
  • Act as a subject matter expert and represent the company at industry forums.
  • Build relationships with standards organizations and external partners.
  • Own the strategy and execution roadmap for Employee Experience Accessibility.

Benefits

  • Flexible work environment and remote work options.
  • Professional development opportunities and training.
  • Collaboration with cross-functional teams.
  • Opportunity to influence industry standards and practices.
  • Participation in conferences and industry forums.
Full Job Description
JOB DESCRIPTION

Job Description

As anEmployee Experience Accessibility Director (Executive Director)inEX Kit under HR Channels, you will set strategy and lead execution for our Employee Experience Accessibility team. The domain you operate in is focused on ensuring we engage our employees with an equitable experience for those with a disability. Your team is responsible for testing those experiences directly and for the accessibility of the EX Kit design system that supports them. As with so many organizations today, you will lead your team into the ever-growing agentic future of testing, grounded in the core principle of empathetic, human-centered design. You will also direct how we build accessibility tooling to equip our testing teams and the software engineers who partner with us across the firm.

Job responsibilities

  • Lead the design, development, and release of digital products that deliver these standards and supporting materials to employees globally.
  • Identifyand implement accessibility tools, software, and technologies to support accessibility and usability.
  • Provideexpert guidance and support to leadership and other stakeholders on accessibility-related inquiries and issues.
  • Design and deliver training programs and workshops on digital accessibility for internal stakeholders.
  • Stay current with accessibility trends, standards, regulations, and advancements in assistive technologies.
  • Act as a subject matter expert on digital accessibility,representingthe company in industry forums and conferences.
  • Build relationships withstandardsorganizations, universities, external partners, and the community.
  • Own the strategy, operating model, and execution roadmap for Employee Experience Accessibility, including direct testing of employee experiences, accessibility governance for the EX Kit design system, and tooling that helps testers and engineers deliver accessible products
  • Lead a cross function team to bring structure, prioritization, and measurable outcomes to a fast-evolving discipline while shaping how emerging AI and agentic capabilities can strengthen accessibility testing over time.
  • Partner across EX product, design, and engineering leaders to embed accessibility into everyday delivery, uphold high testing quality, and ensure a more equitable experience for every employee.

Required qualifications, capabilities, and skills

  • 6+ years of accessibility testing experience, along with 3+ years in a leadership role as a people manager.
  • Expert knowledge of accessibility standards and specifications, including WCAG 2.2, WAI-ARIA, and core web and platform semantics used to produce accessible experiences.
  • Experience building or coordinating with enterprise design systems and/or component libraries.
  • Strong product management and product ownership for internal platforms: strategy, roadmap, prioritization, stakeholder alignment, adoption, and outcome-focused metrics or OKRs.
  • Proven track record of developing and mentoring members of your organization and accessibility colleagues at all skill levels, and of building high-performing, accountable teams.
  • Proven ability to collaborate effectively with product, design, and software engineering teams, and to lead through influence across an experience organization.
  • Strong program management skills with the ability to manage multiple projects simultaneously and drive predictable capacity and quality.
  • Awareness of emerging AI and agentic approaches to software testing, with interest in shaping how they can responsibly enhance accessibility testing.
  • Excellent verbal and written communication skills, including confident public speaking and presentation skills, and the ability to present accessibility requirements and ideals clearly and succinctly.
  • Ability to be flexible and adapt to changes in direction.
  • Experience in a large corporate environment or financial services industry.

Preferred qualifications, capabilities, and skills

  • Time in an Experience type organization is a plus.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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