Position Summary...What you'll do...The Academy Coach serves as a key learning and development leader responsible for delivering world-class training experiences that drive associate capability, operational excellence, and business results across Walmart facilities. This role facilitates engaging learning experiences through a variety of training modalities, supports change management initiatives, partners with facility leadership to develop talent, and ensures classroom learning is successfully translated into on-the-job performance.
The Academy Coach acts as a trusted partner to associates and leaders by delivering training, coaching talent, supporting operational readiness, driving continuous improvement, and fostering a culture of learning and belonging.
Location: This position will be fully onsite in Grand Island, NE
Schedule: Monday - Friday from 7am to 5pm (must be flexible to work early mornings, nights, and overnights as needed)
You'll Make an Impact By... - Delivering engaging, high-quality learning experiences that build associate capability and drive operational excellence across the business.
- Facilitating instructor-led, virtual, and immersive learning experiences through Academy Connect, Virtual Reality (VR), emerging technologies, and other innovative training modalities.
- Conducting training classes in accordance with Academy schedules while supporting additional learning activities such as virtual instruction, overnight training, and end-of-day learning programs across multiple Academy locations.
- Partnering with facility leaders to identify development opportunities, strengthen talent pipelines, support succession planning efforts, and provide ongoing leadership feedback.
- Coaching, mentoring, and developing associates and leaders through impactful feedback, recognition, performance support, and growth-focused development opportunities.
- Supporting the successful adoption of operational changes, specialty initiatives, and business transformations through classroom facilitation, virtual learning, and hands-on coaching.
- Conducting facility visits to ensure classroom learning translates into expected operational performance and reporting findings to facility and catchment leadership teams.
- Building strong relationships with associates, facility leadership, Academy teams, and business partners to align learning solutions with operational goals and customer needs.
- Participating in teach-backs, co-facilitation activities, content reviews, assessment validation, and facilitation audits to continuously improve learning effectiveness and delivery quality.
- Leveraging data, observations, and business insights to measure learning outcomes, identify improvement opportunities, and improve associate readiness.
- Ensuring compliance with company policies, procedures, ethics standards, and the Open Door Policy while supporting Walmart's mission and values.
- Creating an inclusive learning environment that promotes engagement, belonging, collaboration, continuous learning, and operational excellence.
You'll Sweep Us Off Our Feet If... - You have knowledge of Walmart Academy programs, operational processes, and leadership development practices.
- You are passionate about developing people and helping associates grow their skills, confidence, and careers.
- You have experience facilitating adult learning and can make complex topics understandable, engaging, and actionable.
- You are an exceptional communicator who can effectively influence and connect with associates and leaders at all levels.
- You thrive in a fast-paced environment and can confidently balance multiple priorities while maintaining a high-quality learning experience.
- You have a strong understanding of Walmart operations and can connect learning initiatives directly to business outcomes.
- You embrace innovation and enjoy utilizing technology, including virtual learning tools, VR, and emerging training platforms.
- You excel at giving and receiving feedback and use coaching conversations to drive continuous improvement and associate growth.
- You are highly collaborative and enjoy building strong relationships across facilities, Academy teams, and leadership groups.
- You have a proven track record of leading change, supporting operational readiness, and helping teams successfully adopt new initiatives.
- You bring energy, authenticity, curiosity, and a learner-focused mindset to every interaction while creating a world-class experience for associates and leaders.
Minimum Qualifications:
- Must be willing to work one weekend day a month and travel as needed.
- Successful completion of all required Walmart Academy and job-related training programs and assessments.
- Successful completion of applicable firearms-related training, certifications, and background checks when required by store location.
Preferred Qualifications:
- Two years of salaried Walmart operations experience supervising five or more direct reports.
- Experience with performance management, mentoring, interviewing, hiring, and developing associates.
- Adult education, training facilitation, curriculum delivery, coaching, and leadership development experience.
- Experience leading change management, operational readiness, and continuous improvement initiatives.
- Strong facilitation and presentation skills with the ability to engage diverse audiences and adapt learning approaches to different learning styles.
- Experience in curriculum development, learning content delivery, and training effectiveness measurement.
- Demonstrated ability to coach, mentor, and develop associates and leaders while supporting succession planning and talent development efforts.
- Strong communication, stakeholder management, and relationship-building skills with the ability to influence at all levels of the organization.
- Experience utilizing data, observations, and operational insights to identify performance gaps and recommend learning solutions.
- Knowledge of adult learning principles, performance management, diversity awareness, and associate development strategies.
- Ability to coordinate multiple priorities while maintaining a high standard of execution, customer service, and operational excellence.
- Experience with Academy Connect, Virtual Reality (VR), virtual facilitation platforms, emerging learning technologies, and other digital training tools.
- Proven commitment to continuous improvement, innovation, collaboration, and creating an inclusive culture of learning and belonging.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
The annual salary range for this position is $65,000.00 - $100,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)
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State Pay Differential:
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This job has an additional differential to meet legislative requirements, where applicable.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Current Walmart associate with 18 months' experience in Walmart operations as a salaried member of management supervising non-exempt associates/employees.
Successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training (if applying for a position in a store that sells firearms).
State issued Certificate of Eligibility (if applying for a position in a store that sells ammunition).
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Salaried Walmart operations experience supervising 5 or more direct reports with responsibility for performance management, mentoring, hiring, and firing
Primary Location...3501 S LOCUST ST, GRAND ISLAND, NE 68801-8853, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
