Description & Requirementsabout this teamWith the leadership and support of the Senior Manager, 3PL Management NAM, and in close partnership with regional fulfillment leadership teams, the 3PL Program Manager, Mexico owns the strategic and operational relationship with lululemon's 3PL distribution partner supporting Mexico. The role is accountable for driving operational performance, service excellence, contract and SLA governance, and continuous improvement across the outsourced distribution operation.
In addition to partner management responsibilities, this role leads cross-functional initiatives focused on operational optimization, solution development, process improvement, and capability enhancement.
core responsibilities- Drive monthly, quarterly and annual performance reviews with the designated 3PL distribution partner supporting Mexico.
- Lead SOP creation, review and continuous improvement with the 3PL partner.
- Lead creation and annual revision of SLAs and contract governance.
- Lead evaluation and validation of operational solutions, process designs and service models.
- Support operational readiness and implementation activities for new capabilities and process changes.
- Lead cross-functional initiatives that improve cost, service, inventory accuracy and scalability.
- Partner with global teams and the 3PL partner to implement continuous improvement opportunities.
- Advise stakeholders on 3PL capabilities, constraints and solution options.
qualifications- 5+ years distribution operations experience.
- 3+ years managing a 3PL provider.
- Experience leading operational improvement and implementation initiatives.
- Experience with solution design, optimization, SLAs and vendor governance
- Spanish and English proficiency required.
must haves- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
additional notesAuthorization to work in
The United States is required for this role.
Please note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.
compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from
$112,000 - $147,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangementHybrid
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
#LI-Onsite
