Location: 71 North St. Wingham, ON N0G 2W0
Reports to: Operations Leader, Steel & Distribution
Hours: Monday - Thursday; 5pm - 3:30am (10 hour shifts)
We are looking for an experienced manufacturing supervisor who is passionate about developing people, promoting a safe workplace, and achieving operational excellence. The successful individual will be responsible for leading our steel manufacturing department, coordinating daily production activities, coaching employees, & ensuring production, quality & safety targets are consistently achieved.
As a Shift Supervisor, you'll play a key leadership role in supporting our manufacturing operations. Working closely with Production Management, Quality, Maintenance, Shipping & other cross-functional teams, you'll help create an engaged workforce while driving continuous improvement and delivering exceptional products to our customers.
The successful candidate is a hands-on leader who thrives in a fast-paced manufacturing environment, leads by example, and enjoys developing high-performing teams while continuously improving processes & results.
Position Summary: The Shift Supervisor is responsible for leading the safe, efficient, & high-quality operation of an assigned manufacturing department within Britespan Buildings. This role provides day-to-day leadership to production employees in one of our manufacturing areas, including Steel, Fabric, or Distribution, ensuring production schedules are achieved while maintaining the highest standards of safety, quality, & operational excellence.
The Shift Supervisor is accountable for planning & coordinating daily activities, coaching & developing team members, monitoring performance, & driving continuous improvement initiatives. Working collaboratively with Management, Quality, Maintenance, Shipping, & other cross-functional teams, this position ensures resources are effectively utilized to meet customer expectations & business objectives.
The successful candidate is a hands-on leader who promotes a positive team culture, leads by example, fosters employee engagement & accountability, and is committed to continuous improvement, operational efficiency, and delivering quality products that support Britespan's reputation for excellence.
Position Qualifications:Education & Knowledge
- High School diploma or equivalent
- Knowledge of Lean principles, raw materials, production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods
- Knowledge of hand/power tools
- Must possess a working knowledge of CWB welding standards & quality requirements
- CWB Welding Supervisor certification - Preferred
- Postsecondary education in Manufacturing, Engineering Technology, Operations Management, or a related field - asset
- Health & Safety training and/or certifications - asset
Skills
- Strong leadership, coaching & employee development skills
- Ability to build positive working relationships across departments
- Sound decision-making & problem-solving abilities in a fast-paced manufacturing environment
- Strong organizational & time management skills with the ability to prioritize multiple competing demands
- Demonstrated ability to plan, coordinate, & monitor daily production activities
- Ability to promote & maintain a safe work environment & ensure compliance with company policies & legislative requirements
- Strong attention to detail with a focus on quality, productivity & customer satisfaction
- Ability to analyze production metrics & use data to drive performance improvements
- Proficiency with Microsoft Office applications (Excel, Outlook, Word)
- Ability to adapt to changing priorities while maintaining a positive & solution-focused approach
- Strong conflict resolution, performance management, & employee engagement skills
- Ability to read blueprints, parts lists, use & read measuring tape
- Mechanical aptitude & an understanding of manufacturing processes - asset
Experience
- 5 years of progressive manufacturing experience, preferably within a steel fabrication, industrial manufacturing, distribution or production environment
- Previous supervisory or team leadership experience in a manufacturing setting
- Experience managing production schedules, labour resources & workflow to meet operational targets
- Demonstrated experience leading & motivating teams while fostering a positive, accountable work environment
- Experience investigating & resolving production, quality, & safety issues
- Experience with Lean Manufacturing, Continuous Improvement, 5S, or similar operational excellence initiatives - preferred
- Experience using ERP/MRP systems & production reporting software - asset
Communication
- Effective communication skills, both verbal and written
- Strong Interpersonal communication skills
Responsibilities:Leadership & People Management- Lead, coach, & supervise production employees to achieve departmental & organizational objectives
- Foster a positive, respectful, & accountable work environment that promotes teamwork, engagement, & continuous improvement
- Communicate daily production priorities, job expectations, company objectives, & operational updates to team members
- Coordinate daily production activities & assign work to ensure efficient use of labour, equipment & resources
- Monitor employee performance, provide coaching & constructive feedback, conduct performance evaluations, & address performance or attendance concerns in accordance with company policies; (e.g. work start, break and stop times of the production floor personnel)
- Support employee onboarding, training, cross-training, & ongoing development to build workforce capability & succession
- Address workplace conflicts & facilitate timely, effective resolution of employee concerns
- Participate in recruitment activities, including interviewing, selecting & onboarding new employees
- Lead by example, and when operationally required, perform production duties to support workflow & meet production requirements
Production Operations- Plan, coordinate, & oversee daily production activities to ensure production schedules, productivity targets & customer commitments are achieved
- Ensure all daily production start-up activities, equipment checks, changeovers, quality inspections, tooling inspections, & safety inspections are completed
- Monitor workflow throughout the facility to ensure materials, equipment, & personnel are utilized efficiently
- Coordinate with material handling & support teams to ensure workstations are supplied with materials & production is not interrupted
- Identify production constraints & implement corrective actions to minimize downtime & improve throughput
- Ensure standardized work procedures & manufacturing processes are consistently followed
- Monitor production performance & implement actions to improve productivity, efficiency, & overall operational effectiveness
- Adapt quickly to changing production priorities while maintaining operational performance & customer service levels
Safety & Compliance- Promote & maintain a culture of safety by ensuring compliance with all health & safety legislation, company policies, safe working practices, & the proper use of personal protective equipment
- Conduct regular workplace inspections, hazard assessments, & safety observations
- Investigate workplace incidents, near misses, & safety concerns, implementing corrective & preventive actions
- Maintain a safe, clean, & organized work environment through employee education, accountability, & adherence to housekeeping standards
- Ensure workstations, machinery, & common areas are maintained in an orderly condition that supports safe & efficient operations
Quality- Ensure products are manufactured, processed, or prepared in accordance with Britespan's quality standards, customer specifications, & established procedures
- Verify quality inspections are completed & respond promptly to quality concerns or non-conformances
- Monitor production processes to ensure consistent quality & identify opportunities for process improvement
- Collaborate with Quality, Production Management & other teams to resolve product or process issues
Equipment & Resource Management- Ensure production equipment tools, & workstations are maintained in safe working condition and available when required
- Coordinate maintenance requests & support preventative maintenance activities to minimize equipment downtime
- Monitor inventory, materials, consumables, & production supplies to support uninterrupted operations
- Ensure efficient material flow throughout the manufacturing facility
Continuous Improvement- Lead & support Lean Manufacturing, 5S, and continuous improvement initiative to enhance safety, quality, productivity, & cost performance
- Encourage employee involvement in identifying opportunities to eliminate waste, improve processes, & increase operational efficiency
- Support the implementation of new equipment, technologies, & process improvements
Communication & Administration- Collaborate with other departments and external stakeholders to coordinate daily operations
- Attend and actively participate in production meetings, shift handovers, & operational planning sessions
- Maintain accurate production records, performance metrics, & operational reports
- Communicate operational issues, resource requirements, & improvement opportunities to management in a timely manner
Other Duties- Demonstrate flexibility by supporting other departments & operational activities, as required, to ensure the efficient operations of the business
- Perform other duties as assigned by the Leader
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Hours: Monday - Thursday; 5pm - 3:30am (10 hour shifts)
