Job Type
Full-time
Description
The
Senior Operations Manager is responsible for leading and managing the operations area in alignment with the Schnellecke Logistics quality management system and client requirements. This role ensures the operational area achieves strategic objectives, service level agreements, and performance goals while maintaining full compliance with safety, quality, and company standards.
This position reports to the Director of Operations and provides leadership to supervisors and warehouse personnel to ensure efficient manpower allocation, budget adherence, and operational excellence. The
Senior Operations Manager drives continuous improvement, monitors key performance indicators, and ensures resources are effectively managed to support production stability and customer satisfaction within the assigned facility.
Requirements
Key Responsibilities: - Execute company values, mission, strategy, policies, and operational standards to support business objectives
- Apply Core Business Technologies and standardized procedures to ensure best practices across operations
- Lead continuous improvement initiatives to strengthen efficiency, quality, and process reliability
- Ensure compliance with standard operating procedures, safety policies, and workload requirements
- Manage human, material, and automated resources to support production and service plans
- Direct daily operations to achieve service level agreements and client performance expectations
- Validate operational action plans to ensure defined quality limits and targets are achieved
- Develop, administer, and monitor Early Warning Indicators and key performance indicators
- Authorize departmental expenditures in alignment with approved budgets and company policies
- Communicate operational performance, risks, and updates to Schnellecke leadership and client management
- Always promote and enforce safe work procedures and regulatory compliance
- Support manpower planning, labor allocation, and working hours analysis to optimize productivity
- Perform additional operational tasks as assigned by the Director of Operations or Senior Manager
Qualifications: - Bachelor's degree in business management, Supply Chain, or related field preferred
- Minimum of 5 years of logistics or operations experience in a leadership capacity
- Strong knowledge of warehouse operations, service level agreements, and KPI management
- Experience managing budgets, labor planning, and operational resources
- Demonstrated ability to lead teams, drive accountability, and implement continuous improvement initiatives
- Proficiency in Microsoft Office and warehouse management systems
- Ability to stand, walk, bend, and sit for extended periods during the workday
- Ability to work in environments with moving mechanical parts, electrical equipment, vibration, and varying temperatures
- Ability to wear required Personal Protective Equipment while on the shop floor
- Must pass background check and drug screen as required
Work Environment: - Work is performed in both warehouse and office settings
- Regular exposure to moving mechanical parts, electrical equipment, and automated systems
- Exposure to wet, humid, and occasionally loud noise conditions
- Frequent standing, walking, bending, and reaching throughout the shift
- Required use of Personal Protective Equipment while on the production floor
