Position Summary
Reporting to the Director of Operations, the Director of Clinical Services provides leadership and oversight for clinical operations, program development, quality assurance, staff supervision, and service delivery within the Saplings Mental Health Program. The successful candidate will ensure services align with professional standards, legislative requirements, accreditation expectations, and organizational values while fostering collaboration with community partners, Indigenous organizations, schools, health authorities, and funders.
Key ResponsibilitiesClinical Leadership & Program Oversight- Clinical Leadership & Program Oversight
- Provide leadership and direction to multidisciplinary clinical teams.
- Ensure services are delivered in accordance with professional standards, ethical guidelines, and evidence-based practices.
- Develop, implement, and evaluate mental health programs to meet community needs and funding requirements.
- Monitor program outcomes, service utilization, and client feedback to support continuous quality improvement.
- Identify service gaps and emerging needs and recommend enhancements or new service models.
- Ensure programs remain responsive, accessible, and aligned with organizational and provincial priorities.
- Develop high-level program policies and procedure and ensure implementation is appropriate to the program direction.
Staff Leadership & Development- Recruit, Mentor and evaluate success of clinical staff. Work with Clinical supervisor and/or manager for supervision related functions.
- Establish clear performance expectations and promote accountability and professional growth.
- Partner with Human Resources in recruitment, interviewing, onboarding, and employee relations matters.
- Support ongoing professional development, clinical supervision, and training opportunities.
Quality Assurance & Compliance- Develop and maintain clinical policies, procedures, and practice guidelines.
- Ensure compliance with professional, legislative, contractual, and accreditation standards.
- Participate in audits, accreditation reviews, and reporting requirements.
Financial & Operational Management- Monitor program budgets and monthly financial reports.
- Work with finance and staff regularly to ensure financial stability of the programming.
- Contribute clinical and operational expertise to funding proposals, contract negotiations, and budget planning.
- Look into and apply for new funding opportunities as they become available.
Community & Organizational Leadership- Represent Saplings Mental Health and FSJACL within community and regional networks.
- Build and maintain collaborative relationships with schools, health authorities, Indigenous organizations, and community agencies.
- Participate in leadership, operational, and organizational meetings.
- Support agency initiatives and community engagement activities.
- A strong understanding of provincial ministries, funding opportunities and good relationships with the applicable representatives.
- Support clinical supervisor in engaging with local Colleges / universities etc. on practicum placements.
QualificationsEducation- Master's Degree in Social Work, Clinical Psychology, Counselling Psychology, or a related discipline from a recognized university.
- Eligibility for registration with the applicable professional regulatory body.
Experience- Minimum five (5) years of relevant clinical experience.
- Minimum five (5) years of progressive leadership experience at a management or director level within the non-profit, healthcare, social services, or community services sector.
- Demonstrated experience supervising multidisciplinary teams and leading program development initiatives.
Preferred Knowledge, Skills & Abilities
- Strong understanding of mental health service delivery for children, youth, and families.
- Knowledge of trauma-informed, culturally responsive, and family-centered practice approaches.
- Experience working collaboratively with Indigenous organizations and diverse communities.
- Strong leadership, communication, conflict-resolution, and relationship-building skills.
- Ability to analyze data, monitor outcomes, and drive quality improvement initiatives.
- Experience managing budgets, contracts, and reporting requirements.
- Ability to work independently while fostering a positive and collaborative team culture.
Requirements- Valid BC Driver's Licence.
- Access to a reliable personal vehicle for local and regional travel (mileage reimbursed).
- Current Criminal Record Check and Vulnerable Sector Check.
Working Conditions- Primarily office-based, with occasional travel to community and partner locations.
- Flexibility to work occasional evenings and weekends as required.
- Participation in organizational and community events outside regular working hours may be required.
What We Offer - Competitive salary range of $95,000-$110,000 and comprehensive benefits package.
- Municipal Pension Plan participation.
- Opportunities for professional development and leadership growth.
- A collaborative and mission-driven work environment.
