Position Summary:We have an immediate opening for a full-time Director, Strategic Sourcing Facilities - Retail working in our Center of Excellence (CoE) team. You will own Facilities strategy planning and strategic sourcing delivery for a defined group of assigned accounts within the Retail sub-vertical, ensuring business continuity, cost savings delivery, and adherence to project timelines. Partnering with account-dedicated category leads, you will support Facilities strategy planning for new accounts and refresh existing-account roadmaps, translating opportunities into prioritized initiatives with defined scope, savings objectives, milestones, and resource requirements. Account plans and delivery commitments will align with the Senior Director's sub-vertical strategy. You will manage a team of sourcing professionals while maintaining direct ownership of strategic sourcing project delivery, including sourcing strategy development, end-to-end RFP execution, supplier negotiations, and support for client award decisions and contracting. Working directly with relevant client stakeholders, you will ensure high-quality service delivery and support team development through training, mentoring, and quality assurance. This role reports directly to the Senior Director, Strategic Sourcing Facilities - Retail.
Responsibilities:Assigned-account ownership and strategy- Own Facilities strategy planning and sourcing delivery for an assigned group of Retail accounts under the Senior Director, aligning account roadmaps with the overall sub-vertical strategy.
- Partner with account-dedicated category leads on Facilities strategy planning for new accounts and refresh existing-account roadmaps, translating opportunities into prioritized initiatives with defined scope, savings objectives, milestones, and resource requirements.
- Maintain and review assigned-account roadmaps with category leads and the Senior Director, communicating initiative priorities, milestones, savings progress, and delivery risks.
People management and team leadership- Lead and manage a team of sourcing professionals supporting assigned Retail accounts to ensure high-quality service delivery.
- Support team strategy development, training, mentoring, and quality assurance across assigned sourcing engagements.
- Manage project assignments and workloads within the team supporting assigned accounts; coordinate resource requirements and capacity gaps with the Senior Director, who retains overall sub-vertical resource prioritization.
Strategic sourcing and project delivery- Lead the development and execution of sourcing strategies that deliver measurable results for assigned Retail accounts across Facilities categories, including HVAC, Janitorial/EVS, Waste Management, Safety & Security Services, Utilities, and Skilled Trades, among others.
- Engage directly with account-dedicated category leads and client stakeholders to identify category-specific priorities and challenges, then develop sourcing strategies that effectively address those objectives.
- Assume full ownership of the end-to-end RFP process, including data gathering, RFP development and execution, proposal evaluation, supplier negotiations, results presentation, and support for client award decisions and supplier/client contracting.
- Lead evaluations of supplier proposals by applying total cost of ownership (TCO) modeling.
- Develop and implement innovative cost-reduction strategies that extend beyond unit price negotiations, including value engineering and demand optimization initiatives.
- Lead research and analytics efforts to validate savings projections and enable more precise supplier negotiations.
- Monitor and analyze spend, supplier performance, and savings targets at the category and sub-category levels.
Client and supplier engagement- Provide first-rate customer service to ensure a high level of internal and external customer satisfaction.
- Perform necessary supplier research to stay informed of changing market trends and supplier capabilities.
- Facilitate communication between client business units and suppliers to ensure effective category execution and delivery.
- Build and manage best-in-class supplier ecosystems by category and region.
- Review major contracts and act as a subject matter expert for complex negotiations.
- Build and maintain strong relationships at all organizational levels, including C-suite partnership.
Requirements:- A bachelor's degree is required.
- Minimum of 10 years of experience in indirect procurement and strategic sourcing with deep expertise in Facilities categories.
- Proven experience developing sourcing strategies for complex Facilities categories and leading large-scale sourcing events.
- Strong background in supplier negotiations.
- Prior experience interfacing with clients and/or stakeholders at all organizational levels, especially within a services industry (e.g., professional consulting, BPO, managed services, outsourcing).
- Demonstrated expertise in TCO modeling and data-driven decision-making.
- Experience driving change management and building cross-functional consensus.
- Experience identifying and implementing value engineering and spec optimization recommendations to reduce total cost without sacrificing quality.
- Strong knowledge of supplier ecosystems serving Facilities categories.
- Proficient in MS Office applications, including Excel (analysis) and PowerPoint (presentations).
- Detail oriented, with the ability to deliver on client expectations, influencing others or escalating as needed to do so.
- Demonstrated ability to interpret complex data and translate insights into business recommendations.
- Strong leadership, people-management, problem-solving, and communication skills.
- Proven ability to build relationships and gain credibility in areas beyond defined scope of work.
- Entrepreneurial mindset with commitment to client service.
- Ability to manage multiple priorities with strong attention to detail.
- Flexible and adaptable in a changing environment; minimal travel required.
Travel: Less than 10%.
Other Duties: This Position Description is not an exhaustive list of the duties and responsibilities, and the employee is expected to perform other duties as necessary and assigned. The duties and responsibilities of this position may be modified at any time to meet changing business needs.
NOTE: The listed compensation range reflects the anticipated base pay for this role. Final compensation will be determined based on location, experience, and job-related factors, and may include additional benefits consistent with applicable pay transparency laws.
Pay Range
$125,000-$185,000 USD
