Dealership:L0710 BMW of Bloomfield
BMW of BloomfieldLocation: Bloomfield, NJ
Position: Sales Desk Manager
Reports to: General Sales Manager
Classification: Full Time; Onsite
Estimated Compensation: $150,000.00 - $200,000.00/ per year
We are looking for an
Sales Desk Manager to lead, develop, and inspire our Sales team at
BMW of Bloomfield. This role is a key driver of performance, culture, and customer experience.
What You'll Do:The Sales Desk Manager plays a critical leadership role in driving dealership sales performance, profitability, and customer satisfaction. This position works closely with Sales Consultants, Finance Managers, and dealership leadership to structure deals, manage negotiations, maximize gross profit, oversee inventory utilization, and ensure a consistent, high-quality customer experience.
The ideal candidate is a performance-driven sales leader with strong desking expertise, exceptional coaching skills, and a proven ability to balance volume, gross profit, and customer satisfaction objectives within a franchise dealership environment.
- Desk and structure vehicle transactions to maximize profitability while maintaining competitive market positioning.
- Partner with sales associates throughout the sales process to improve closing ratios and customer conversion.
- Review appraisals, trade values, incentives, rebates, lease programs, and finance options to create effective deal structures.
- Work closely with Finance Managers to ensure smooth deal flow and efficient turnover to the F&I department.
- Monitor inventory and guide sales teams toward vehicles that support dealership sales objectives and aging inventory goals.
- Coach and develop Sales Consultants through real-time deal review, objection handling, negotiation techniques, and sales process execution.
- Assist in managing daily showroom traffic, internet leads, phone opportunities, and customer follow-up activities.
- Ensure compliance with manufacturer programs, dealership policies, and applicable federal, state, and local regulations.
- Support achievement of dealership objectives related to sales volume, front-end gross, F&I penetration, CSI, and manufacturer performance standards.
- Track key performance indicators and provide recommendations to improve sales effectiveness and profitability.
- Maintain a professional, customer-focused environment that reinforces dealership culture and brand standards.
- Other duties as required by leadership.
What You'll Bring:- 3+ years of automotive sales leadership experience in a franchise dealership.
- Proven experience desking deals and managing sales negotiations.
- Strong understanding of retail, finance, lease, lender, and manufacturer incentive programs.
- Demonstrated ability to mentor, coach, and develop sales professionals.
- Experience with inventory management, appraisal processes, and CRM systems.
- Strong analytical, communication, and organizational skills.
- Valid driver's license and acceptable driving record.
Total Rewards$150,000.00 - $200,000.00/ per year
This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes a Base/Salary/Hourly offset and the opportunity to earn bonus and commission.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
Ready to Lead and Win?If you're a results-driven leader who's ready to take ownership, build a winning team, and grow your career with a company that invests in its people-Lithia & Driveway wants to hear from you. Apply today and start driving your future forward with !
